Customer Support Engineer ( Voice )
Innova ESI
Bengaluru · Karnataka · India
Full-time
2-5
6d ago
79%
Strong
Job description
We are hiring for Customer Support (Voice Process). Please share only relevant and quality profiles as per the below criteria.
📌 Job Details:
Role: International Technical Support (Voice) (Please avoid help desk or simple tech support.)
Experience: 1–3 Years (1 Years Relevant Experience Mandatory in International customer technical support)
Location: Bangalore (Electronic City / Brookfield) (Candidate will not choose the location)
Process: International & India (Hindi& English) Candidate comms should be excellent and also they know Hindi.
💼 Experience Criteria:
Minimum 1 year of International Call Centre experience in Technical Support
No Desk Support / No Admin Support profiles
Print Support / Desktop Support background acceptable only if technical troubleshooting experience is strong
On-paper relevant experience required (Minimum 1 year in Technical Support)
🛠 Technical Skills Required:
Hardware & Desktop Troubleshooting
Networking basics
IP Address configuration
BIOS
Operating Systems (Windows)
Basic printer troubleshooting
Strong technical troubleshooting knowledge (Tech round will be conducted)
🎓 Qualification:
Graduate (Mandatory)