Damages Coordinator

We’re the UK's largest ports operator with a network of 19 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year. It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future. We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority. Our Humber region sits at the heart of Britain's busiest trading estuary, and is comprised of four ports, Hull & Goole on the North Bank and Immingham & Grimsby on the South Bank. We're currently looking to recruit a new role into the Engineering team in the region to lead the management, investigation, recovery and resolution of all third-party damage incidents across the region. You'll come from an engineering background and have exposure to civil, mechanical and electrical environments, educated to HNC or HND level as a minimum. Some experience with damage investigations and insurance claims is important, with first class communication skills an essential to succeed in the role. Why should you work for ABP? Have the chance to make a difference in a business critical to UK trade. Work within an exciting, innovative, growing business. You can thrive in an inclusive environment where every individual can be themselves and feel respected. Receive competitive salary and benefits package. Get support for training, personal development and further education. Benefit from support and engagement through dedicated management and leadership Accountabilities Lead the identification, reporting and logging of all damage incidents across Humber ports. This is of both Recoverable and Non-Recoverable from a governing point of view after asset owner reporting. Ensure immediate response activities are carried out including evidence collection, CCTV review, photography and witness statements to support recovery actions. Arrange and coordinate technical assessments, repair scopes and cost estimates for damaged infrastructure and assets. Produce design briefs for construction design activities and coordinate handover to Project/Maintenance Teams for delivery. Track repair delivery, monitor progress and provide regular updates to stakeholders and asset managers regarding incident status and recovery activities. Liaise with legal teams, insurance providers and loss adjusters to maximise recovery opportunities and expedite claims resolution. Maintain comprehensive damages register including financial impacts, root cause analysis, recovery status and performance reporting. Alongside Damages and Claims Teams. Skills & Experience Educated to HNC/HND level in Engineering, Construction, Asset Management or equivalent experience. Experience in infrastructure, engineering, construction, port operations or asset management environments. Knowledge of insurance claims, damage investigations, cost recovery processes and stakeholder management. Strong communication and relationship management skills with the ability to engage internal and external stakeholders. Experience of incident investigation, evidence gathering and root cause analysis. Financial awareness with the ability to manage budgets, estimates and cost recovery activities. Strong analytical and reporting skills with experience maintaining registers and performance data. Including Office Systems/CMMS The roles come with a competitive salary, bonus scheme, contributory pension from day one (Starting at 8% with 3% employee, 5% company contributions), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays), wide range of discounts/cash back with high street and online retailers. We offer an inclusive work environment with a very training strong academy which offers ongoing opportunities to develop your skills. Closing date for applications is 25th November. Want to see what it’s like to work for the UK’s largest port operator? Our virtual work experience programme gives you an inside look at trade, sustainability, safety, and careers in one of the UK’s most vital indutries- https://www.talentxp.co.uk/track/e2e029cd Additional Information: When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits. Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also. We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment. As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels