Data Center Operations Technician 3

Full-Time Data Center Operations Technician Level 3 #14314 - Local applicants required *Internal applicants currently being interviewed Location : Lulea, Sweden - Onsite daily Hours: Monday through Friday 9am to 6pm. We are seeking a highly skilled and motivated Data Center Operations Technician 3 to join our dynamic infrastructure operations team. In this role, you will be responsible for the diagnosis, troubleshooting, and repair of servers. The ideal candidate will possess a deep understanding of data center environments, repair experience, and a proficiency in Linux-based operating systems. You will play a critical role in ensuring the stability, reliability, and efficiency in data center infrastructure. Experience, Skills and Qualifications Required ⁠Experience: Minimum of 3-5 years of experience in a data center environment, with a significant focus on hardware troubleshooting and repair A minimum of 2 years of hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu) in a server environment is mandatory Technical Skills: Expert knowledge of x86 server architecture and components Proficiency in diagnosing and repairing server hardware Strong understanding of network hardware, including switches, routers, and firewalls Solid command of Linux/Unix command-line tools for diagnostics and troubleshooting Familiarity with data center infrastructure management (DCIM) and ticketing systems Experience with structured cabling and fiber optic connectivity Certifications (Preferred but not required) CompTIA A+ CompTIA Server+ CompTIA Linux+ or LPI certification Vendor-specific hardware certifications Physical Requirements Ability to safely lift, push, pull, and move items weighing up to 50 pounds. Walk, squat and climb for extended periods of time. Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times. Travel required up to 25%. Valid REAL ID or other federally accepted identification for U.S. travel. Reliable transportation for moving between locations on campus. Ability to work overtime and/or weekends as required. Responsibilities and Tasks Hardware Troubleshooting & Repair: Diagnose and resolve complex hardware failures on a variety of servers, including motherboards, CPUs, RAM, and storage devices Perform component-level repairs and replacements on servers and other data center hardware Manage and execute the hardware break/fix process, ensuring minimal downtime and adherence to service level agreements (SLAs) Conduct root cause analysis of hardware failures and provide recommendations for preventative measures Linux System Administration: Utilize Linux command-line interface (CLI) for system monitoring, troubleshooting, and configuration Assist in the deployment and provisioning of new servers running various Linux distributions Troubleshoot boot-level and OS-level issues on Linux servers Work with engineering teams to resolve escalated technical issues related to the interaction between hardware and the Linux OS Data Center Operations: Manage data center inventory, including spare parts and retired assets Maintain detailed documentation of all hardware repairs, changes, and configurations Participate in on-call rotations to respond to after-hours emergencies (if applicable) Adhere to all safety and security protocols within the data center environment Mentorship & Collaboration: Provide training and guidance to team members on best practices for hardware repair and troubleshooting Collaborate with network, storage, and other infrastructure teams to resolve complex, cross-functional issues #LI-TS1