Digital Health Solutions Service Engineer

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Digital Health Solutions Engineer About the Role As a Digital Health Solutions Engineer, you will support the implementation, integration, and successful use of Getinge’s digital health solutions at customer sites. This is a customer-facing technical role combining technology, problem-solving, communication, and coordination. You will work directly with healthcare customers to understand their needs and technical challenges, identify possible solutions, and coordinate with the right teams within Getinge when additional expertise or support is required. We are open to new graduates and early-career candidates who have a strong interest in digital technologies and can demonstrate relevant knowledge through internships, university projects, or personal development. Extensive professional experience is not required, as product and solution-specific training will be provided by Getinge. The role requires a high level of ownership and independence . Rather than working with a fixed daily schedule, you will be expected to plan and prioritize your own activities, follow up on customer needs, and make sure commitments and tasks are completed on time. Key Qualifications Bachelor’s degree in Biomedical Engineering is strongly preferred. Graduates from Computer Engineering, Software Engineering, Electrical & Electronics Engineering, or other relevant engineering disciplines may also be considered. New graduates and early-career candidates are welcome to apply. Relevant internships, university projects, or practical experience will be considered an advantage. Advanced proficiency in English, both written and spoken , with the confidence to communicate in an international working environment. Good understanding of computer networks and networking concepts , such as TCP/IP, IP addressing and basic network troubleshooting. Knowledge of SQL, databases, and software applications . Strong interest in digital technologies, healthcare IT, system integration, and connected medical devices. Strong communication and interpersonal skills , with the confidence to interact directly with customers. Ability to listen to customer needs and problems, understand the situation, and identify or propose appropriate solutions . Strong analytical thinking and problem-solving skills with a curious and learning-oriented mindset. Ability to communicate and collaborate effectively with different internal stakeholders , and proactively seek support or expertise when needed. Strong self-management, planning, prioritization, and follow-up skills , with the ability to work independently without requiring detailed day-to-day direction. A responsible and proactive approach to ensuring that customer requests, commitments, and assigned activities are followed through and completed on time. Customer-oriented, collaborative, and willing to take ownership. Valid B-class driving license and active driving experience. Willingness and flexibility to travel frequently within Türkiye and internationally . No military obligation for male candidates. Main Responsibilities Support the implementation, installation, configuration, integration, and technical delivery of Getinge’s Digital Health solutions at customer sites. Act as a technical point of contact for customers , developing a clear understanding of their needs, challenges, and technical environments. Listen to customer requests and technical issues, analyze the situation, and develop or coordinate appropriate solutions . Support the integration of Digital Health solutions with hospital IT infrastructure, networks, databases, connected devices, and related systems . Troubleshoot technical and integration issues and take ownership of coordinating them through to resolution. Build effective communication with hospital stakeholders and contribute to a positive and trusted customer relationship . Provide user training, product demonstrations, and technical guidance following the necessary product and solution training provided by Getinge. Collaborate with Sales, Service, Digital Health, software teams, and other local or global stakeholders , proactively involving the right people when additional expertise or support is required. Support customer and sales discussions by providing technical input and helping clarify customer requirements and possible solutions. Plan and prioritize your own customer visits, follow-ups, and daily activities according to business and customer needs. Follow up on open topics and commitments proactively, ensuring that customer activities and internal actions are completed without unnecessary delays. Maintain clear documentation of customer requirements, implementation activities, technical issues, and solutions. Share relevant customer feedback and technical observations with internal teams to support continuous improvement. Ensure compliance with Getinge policies, ethical standards, quality requirements, and applicable regulations. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.