Director of Project Management, Legal Operations and Special Projects

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.  Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.  Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund) seek a Director of Project Management, Legal Operations and Special Projects. This job reports to the Managing Director in the Legal Division. The Legal Division provides legal advice and related services in areas including legal compliance, risk management, litigation, and all aspects of business law and operations. Purpose: The Director of Project Management establishes and implements systems and processes to enhance business operations and increases efficiency and operational effectiveness of both the Legal Division and the National Office. This includes addressing special projects and challenges as they arise, as well as developing strategy and maintaining operational processes and project management to strengthen organizational priority initiatives. This individual will serve as a strategic thought partner to the Legal leadership team and is expected to be a leader, connector, and partner to staff through the National Office. Examples of the kind of projects this position will work on include: Creating a PPFA Operations Manual Knowledge Management Initiative Litigation and Investigation Project Management Legal Trainings Change Management Internal OGC Knowledge Management Engagement: The Director of Project Management will work closely with the Managing Director and other Legal Operations team, Legal Division Leadership, and other PPFA colleagues. Delivery: The Director of Project Management will be responsible for: Developing an approach for the full life cycle of projects (e.g. project initiation, design, execution, and completion), and maintain project management methodologies, standards and tools Supporting leadership in delivering exemplary services and support to the National Office and throughout the Federation. Supporting the legal operations leadership team in creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources for both the Legal Division and other projects within the National Office Align project development and delivery with National Office policies and client needs/expectations Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources as well as testing processes and policies to create effective and efficient operations. Align project development and delivery with corporate policies and customer needs/expectations Tracking and reporting the status of major initiatives/ projects Identifying and managing potential risks and liabilities of multiple projects Communicating with leadership to keep the project aligned with their goals, which will include handling confidential materials Manage internal resources and third parties/vendors for the flawless execution of projects Measuring project performance using appropriate tools and techniques Performs other duties as assigned. Knowledge, Skills and Abilities (KSAs): Bachelor’s degree required. Master's degree in Business or Management or a PMP or DPro referred. At least 10 years of project management experience with a deep understanding of the Project Management Institute (PMI) framework Excellent analytical, interpersonal, organizational, and communication skills with the ability to build consensus and maintain confidentiality Proven leadership skills with the ability to work well under pressure, manage multiple and simultaneous projects, good time management, and attention to detail Ability to delegate effectively Knowledge of various project management methodologies and experience in designing and executing agile and iterative project management processes that accelerate the execution of strategic frameworks and goals. Experience working with sensitive and confidential information is required Experience leveraging data to glean insights, evaluate programs, and inform strategic decisions Exceptional research, analytical, and problem-solving skills, with the ability to think strategically and creatively about issues and drive change Demonstrated ability to exercise agility, adaptability, and practicality. Demonstrated ability to excel under pressure in a fast-paced, highly innovative, and rapidly changing environment while maintaining and developing strong collaborative relationships with teams. Ability to work independently and prioritize without direction. Unflinching commitment to exceptional work products. Excellent written and verbal communication skills. Travel: 0-10% domestic travel  Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.