Donor Centre Manager

Leadership opportunity at Lifeblood Permanent Full-Time opportunity - Monday- Friday (Onsite) Located at Mt Waverley Donor Centre, Victoria Competitive salary package from $120,000 + super, based on experience About the role Lifeblood is seeking an experienced leader to take charge of a fast-paced, high-performing team in a clinical environment. As a hands-on, people-focused Donor Centre Manager at our Mt Waverley Donor Centre, you will lead a team of up to 35 direct reports, shaping a culture where both donors and staff feel valued, supported, and motivated to achieve excellence every day. What you’ll do: Lead the quality, safety, and operational performance of blood donation and blood products. Coach, mentor, and develop a large, diverse team, driving continuous improvement across key service performance indicators (KPIs). Roster and deploy staff efficiently to meet donor attendance, skill mix, and operational demands. Foster a safe, collaborative environment where employees can communicate openly, share ideas, and grow. Be a change leader – clearly explaining the “why” and supporting your team through operational or process improvements. Build strong relationships with internal and external stakeholders, including Marketing and Regional Partnerships, to optimise donor panels and engagement. What we’re looking for: Strong operational leadership experience, ideally within a highly regulated environment, engaging large teams Passion for coaching and developing talent, identifying potential, and growing high-performing teams. Strong analytical skills, with the ability to interpret data and make informed decisions. Skilled in people leadership, using empathy and human-centric approaches to drive team engagement and performance. Highly committed to safety, quality, and compliance. If you thrive in a fast-paced environment, enjoy mentoring and leading teams, and want to make a direct impact on Australia’s blood supply, we’d love to hear from you. Benefits and Wellbeing We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people. In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following: Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment 14 weeks paid parental leave Ability to purchase additional annual leave Discounted private health cover with fantastic corporate benefit Discounted access to 1,430+ gyms & pools all over Australia Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support Plus, many more! Is Lifeblood your reason? Apply NOW! We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed. If this advert is still live, we're still accepting applications. We encourage you to apply as soon as possible, as opportunities can progress quickly. Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at careers@redcrossblood.org.au . To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team. Please note: we can’t accept applications sent directly to this email address. This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role.