E-commerce - Associate Manager

Job Summary Responsible for the strategic direction, day to day trading, and sales and profit performance of the online Business. This includes brand.com, Bricks & Clicks, Pure Play, marketplace & aggregators. Roles & Responsibilities Define and drive the strategy for the E-commerce business in order to achieve online sales, profit objectives while preserving, and building brand integrity. Deliver best in class customer experience on customer sites and excel in introducing innovation and new initiatives. Define and drive customer strategy to increase reach, further increase traffic, sales, conversion, AOV including Search, Email, Affiliate, Social Commerce Ensure alignment with global brand vision whilst developing locally relevant programs to further accelerate our online partners Ensure alignment with Brand Marketing strategy and activation plans, Digital and Social Marketing Full responsibility for online sales and full P&L targets, across all online channels. Create, maintain and circulate weekly, monthly, quarterly reports on site/channel performance Monitor and share insight on our competitor set Execute the marketing and promotional calendar across online business partners KPIs Ensure to deliver 100% P&L targets across online channels Ensure 100% of execution of marketing & promotional calendar, Product availability/distribution targets. Work Experience Requirement Proven experience within e-commerce within the CPG/FMCG industry At least 5 years of working experience with online sales and digital advertising Proven experience within an ecommerce role, ideally built from scratch Qualification Degree holder majoring in business or a related discipline Competencies Analytical Skills Category Management Communicating effectively Customer Centricity Data Analytics Digital Communication & Media Planning & Decision Making Self and Team Management