Email Marketing Specialist - Freelance, Remote

About the Client Our client is a Silicon Valley-based robotics company specializing in physical AI, offering AI-integrated robot dogs and humanoid robots to consumers, businesses, schools, and research institutions. With sales and engineering offices in California and Nevada, they combine a large US-based inventory, local support, and a live showroom experience. They are a fast-growing, innovation-driven brand with an active presence across multiple social channels, and they are building out their marketing team to keep their social and email communications consistent and accurate. Why does this role exist? Our client needs a hands-on Email Marketing Specialist who also handles Social Media Marketing, owning the day-to-day execution of both channels. This person will run email campaigns from copy and formatting through scheduling and results review, and manage the brand’s social media by publishing content, engaging with the audience, and responding to comments and messages. The goal is consistent, accurate, on-brand communication delivered on schedule across email and social, so the marketing team can focus on direction and strategy. The Impact you’ll make Social Media Execution Manage day-to-day social media activity, scheduling and publishing content based on the marketing team’s direction Use social media publishing and scheduling tools to keep posting consistent and on time Keep the content calendar up to date and ensure deliverables are on schedule Content Creation & Quality Control Write, edit, and proofread captions and posts to ensure accuracy, clarity, and consistency with the brand’s voice Use Canva or similar tools to prepare and update basic visual content Review social posts and marketing emails before publication, checking messaging, grammar, links, and formatting Develop a strong understanding of the company’s products to communicate their features and benefits accurately Community Engagement Monitor comments, messages, and audience questions and respond promptly and professionally Escalate and coordinate with the appropriate team when an inquiry needs more input Reflect the brand’s voice in every customer-facing interaction Email Marketing Support Prepare email copy and coordinate visual assets with the design team Format emails in the email platform and schedule approved content Support campaigns that keep customers and prospects informed and engaged Coordination, Organization & Reporting Coordinate with the marketing and design teams on timelines, approvals, and feedback Keep tasks, content assets, and approvals organized in shared documents and project management tools Track social media and email campaign performance, and share observations and suggestions for improvement Skills, Knowledge and Expertise Required: Hands-on experience managing social media for a real business or brand, including scheduling and publishing content and handling comments and messages Hands-on email marketing experience in an email platform, including writing, formatting, scheduling, and reviewing campaign results Strong written English and proofreading skills with excellent attention to detail Experience preparing basic graphics and marketing assets in Canva or a similar design tool Experience managing content calendars, deadlines, and approvals using Google Workspace and a project management tool such as Monday.com Your superpowers are... Technical skills Social media publishing and scheduling tools Email marketing platforms (preparing, formatting, scheduling, and tracking campaigns) Canva or similar design tools Google Workspace Monday.com or similar project management tools Basic social and email performance tracking and reporting Soft skills and traits A sharp eye for detail, so typos, broken links, and formatting slips don’t get past you Clear, engaging writing for both social and email audiences Professional, friendly communication with customers Strong organization and time management across calendars, deadlines, and feedback Quick learning, especially of new and technical products A habit of offering practical ideas for improving content Comfort following marketing briefs and taking direction WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up. Internet speed of at least 40MBPS Headset with an extended mic that has noise cancellation and a webcam Back-up computer and internet connection Quiet, dedicated workspace at home You should apply if... You take pride in getting the details right and double-check everything before it goes live You’re a doer who enjoys the day-to-day rhythm of publishing, engaging, and following through You’re curious about technology and excited to learn and explain products like AI-powered robots You treat every comment and message as a chance to build trust with a customer You work well within a team, welcome feedback, and know when to ask or escalate You stay organized and meet deadlines without needing to be chased You see performance data as a way to improve and enjoy sharing ideas that make content better What to expect... Work Setup: Remote position Must have a reliable internet connection and a quiet workspace Required to provide own computer with Intel Core i5 or something similar or higher operating system Working Hours: 40 hours per week Monday to Friday, 9 AM to 6 PM PST Compensation: $7 per hour No benefits package included