Employer Engagement Specialist, Solar/Roofing & EMS

Position Description Position title: Employer Engagement Specialist, Solar/Roofing & EMS Supervisory responsibilities: None Budget responsibilities: None Reports to: Employer Engagement & Job Quality Manager FLSA Classification: Exempt Organization Summary : Founded in 1993, Civic Works strengthens communities through education, skills development, and community service. Our Center for Sustainable Careers (CSC) houses our Career Pathways and Career Exploration (YouthBuild) workforce development programs, which expand access to family-sustaining careers for Baltimore residents facing significant barriers to quality employment. CSC supports participants in building technical and soft skills, earning marketable certifications, and accessing wraparound case management and job placement services, while also helping employers adopt practices - including competitive compensation, health benefits, paid leave, and leadership training - that strengthen retention and improve outcomes for employees. Position Summary : The Employer Engagement Specialist, Solar/Roofing and EMS is responsible for the employer side of job placement for graduates of Civic Works' Solar/Roofing track and EMS Corps. The Specialist recruits and cultivates solar installation, roofing and emergency medical services employers, sources openings against each program's placement-ready list, presents candidates, and stays in contact with employers post-placement. The Specialist also coordinates incumbent worker training with solar employer partners. As a member of the Solar/Roofing track team, the Specialist works alongside the Solar, Roofing and Job Readiness Manager and the Student Success Coach, coordinates with EMS Corps staff, and brings Civic Works' job quality standards into every employer relationship. Through employer engagement, the Specialist advances Civic Works’ commitment to expanding access to quality jobs and career pathways for residents who have historically been excluded from employment opportunities, including people impacted by the criminal justice system, housing instability, and other systems. Primary Responsibilities : 1) Employer Recruitment and Partnership Development Identify, initiate and cultivate relationships with solar installation, roofing and construction employers, and with EMS agencies, fire departments, hospitals and private ambulance providers, offering family-sustaining careers for graduates. Conduct employer meetings, site visits and virtual engagement, tailoring outreach to each sector's hiring model, credential and licensing requirements, and hiring calendar. Maintain a pipeline of employer partners and openings large enough to meet Solar/Roofing and EMS Corps placement targets, including direct-hire partnerships. Build relationships with apprenticeship programs and unions in the solar and roofing trades, in coordination with the Employer Engagement & Job Quality Manager. Represent Civic Works at industry events, partner meetings and community convenings. 2) Job Placement Source openings against the Solar/Roofing and EMS Corps placement-ready lists, matching each graduate's training, credentials and career goals to employer needs. Present candidates to employers and arrange interviews; share interview details with the graduate's coach, who prepares the student for each interview. Bring current openings, employer expectations and upcoming employer events to weekly group job search. Relay employer feedback on candidates and interviews to the student's coach and program staff. Participate in regular Solar/Roofing and EMS Corps case reviews for students. 3) Employer Relationship Management and Post-Placement Support Check in with employers regularly during each graduate's first 90 days on the job, addressing issues on the employer side while the coach works with the graduate. Advocate for graduates in employer interactions and help resolve issues that arise after placement. Gather employer feedback on graduate performance, curriculum and credentials, and share it with the Solar, Roofing and Job Readiness Manager, EMS Corps Program Manager and Employer Engagement & Job Quality Manager to inform program improvements. Support employer partners in adopting equitable hiring and retention practices, using Civic Works' job quality framework. 4) Solar Incumbent Worker Training Coordinate incumbent worker training with solar employer partners, including employer outreach, course scheduling, enrollment and communication of program expectations. Monitor trainee attendance, progress and completion, and meet grant requirements for incumbent worker training. Collect post-training outcomes to demonstrate program impact. 5) Employer Events, Data and Reporting Plan and coordinate employer-facing events for Solar/Roofing and EMS Corps, including job fairs, employer presentations and screenings, site visits and hands-on industry demonstrations, timed to cohort job readiness and graduation. Document all employer and candidate interactions, placements and starting wages in Salesforce. Track progress toward Solar/Roofing and EMS Corps targets for placement, starting wages, new employer partners developed, openings sourced per graduate and partner engagement. Secondary Responsibilities : Participate in staff and team meetings, graduations and cohort orientations. Maintain updated labor market data and information for the solar, roofing and emergency medical services sectors. Provide coverage for the Utility Infrastructure Employer Engagement Specialist during absences. Perform other related duties as needed Education & Experience : At least two years of experience in employer engagement, business services, job development, recruiting, sales/account management, workforce development, or a closely related field. Experience in or knowledge of the solar, roofing, construction or emergency medical services industries preferred. Experience coordinating incumbent worker training or other grant-funded training preferred. Proficiency in the Google and Microsoft Office suites and experience working in a CRM or similar data management system; Salesforce experience is a plus but not required. Experience working in and creating diverse, equitable, and inclusive environments. Skills & Abilities : Strong relationship-building, sales and communication skills, including cold outreach to new employers. Highly organized and detail-oriented, with the ability to manage employer relationships, openings and candidates across two programs at once. Ability to advocate for graduates with employers while maintaining strong employer partnerships. Ability to work as a member of a track team and share information promptly with coaches and program staff. Sound judgment and discretion in handling sensitive employer and participant information. Commitment to expanding access to family-sustaining jobs for Baltimore residents facing barriers to employment, including people with criminal records. Valid driver's license and reliable transportation for employer visits and job sites. Work Environment & Physical Demands : Work schedule is typically Monday-Friday (8:00 am - 4:00 pm), with occasional early mornings, evenings or weekends to meet employer schedules and attend events Regular local travel to employer sites, job sites and partner meetings This position is eligible for a hybrid schedule. Candidates must be able to commute to the Baltimore City office at least four days per week, with the option to work remotely up to one day per week. During the 90-day orientation period, additional in-office days will be required. This arrangement is subject to change based on organizational needs and may be adjusted to include additional in-person time.