EMS Call Taker & Dispatcher Afternoon and Evening

Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.WHY WORK WITH MIDWOOD EMS:Flexible SchedulesWeekly PaychecksPaid Time OffProfessional Work EnvironmentFriendly, Dedicated CoworkersThe dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities:Working directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ patient to set up any and all transportVerifying patients’ insurance coverageAnswering phone calls and making phone callsTaking insurance information for company billing departmentVerifying insurance ( a plus)Processing credit card paymentsDispatching calls using radio codes and practices Required Knowledge, Skills and Abilities:Knowledge of Medical TerminologyExcellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in EnglishStrong attention to detail and the ability to multi-task in a fast paced environmentAbility to establish effective working relationships with personnel from multiple departments and divisionsFlexibility to work nights, weekends, and holidays as needed – due to the nature of the EMS industry we operates 24 hours a day, 7 days a weekPreferred Experience: Previous Emergency Medical Services (EMS) experiencePrevious experience utilizing Computer Assisted Dispatch (CAD) systems or similar systemsPermanent Schedule will include Evenings, Overnights and alternate weekends