EMS Director

JOB SUMMARY: We are seeking an individual to fill the position of Director of Emergency Medical Services (EMS), Safety, and emergency management. The Director oversees the daily activities of EMS department, organizational safety, and emergency management. The position establishes organizational goals, and directs all assigned personnel. Directs the staff and programs of the emergency services unit. Acts as a liaison between the Melissa Memorial Hospital and the Emergency Medical Services (EMS) department. Develops and implements a business plan to drive service-line growth and improve operations in terms of quality and processes. Ensures a culture and environment of safety. Oversees and coordinates the Emergency Management/disaster program for the organization, including policies, procedures, drills and training. Ensures quality EMS care for patients. Relies on extensive experience and judgment to plan and accomplish goals. Melissa Memorial Hospital EMS handles 911 calls for Holyoke, Colorado and beyond and supports patient transfers of hospital and area patients. The department also supports non-emergent patient transports to/from appointments. ESSENTIAL DUTIES: Oversees East Phillips County EMS 911 response. Serves as the hospital safety officer and coordinates the emergency management functions of the organization. Directs development of specific short and long-range programs and project plans to obtain the facility objectives for the EMS Department. Responsible for the planning and coordination of Emergency Services daily activities, the operational efficiency and effectiveness as well as major impact on all other hospital areas. With support of Team leads, oversees EMS staff schedule, ensuring adequate coverage for all shifts. Ensures that staff are compliant with all required licensures/certification and continuing education. Oversees the prioritization of projects and directs resources to ensure the attainment of department goals. Responsible for ensuring the department meets and adheres to all applicable federal, state, and regulatory agency requirements and for ensuring the department and facilities success in any regulatory survey. Participates on various committees and other task forces as may be established by management to plan, organize and drive the facility. Responsible for making decisions required to maintain acceptable operations based on strategic goals and policies. Displays ingenuity and foresight in determining the most appropriate solution in the absence of established guidelines. Development of treatment protocols, guidelines, and/or plans for the EMS department. Makes recommendation on contract initiation, renewals and termination in relation to the EMS department and/or its equipment. Responsible for special projects as assigned by the Senior Leadership team. Actively seeks ways to control costs without comprising patient safety, quality of care or the services delivered. Ensures staff is educated on established guidelines. As a crisis prevention intervention trained staff member, responds appropriately to a manpower request. COMPETENCIES: Support MMH vision and mission. Maintain confidentiality of all work information. Demonstrate an ability to function successfully in a team environment. Exhibit courteous, compassionate, and respectful treatment of internal and external customers. Displays a positive attitude and flexibility in changing situations. Participates in identifying problems and suggesting solutions. Report any compliance issues as designated in the MMH Compliance Program. QUALIFICATIONS : MINIMUM 3+ years working as Paramedic or leader in emergency management 1 year leadership experience minimum if paramedic experienced Excellent interpersonal, organizational, analytical, problem-solving and communication skills Detail oriented Self-starter who is ambitious and dedicated Ability to manage project tasks, timelines and multiple priorities Ability to influence people at the provider level Ability to lead others in a team environment Knowledge of best and emerging industry practices Demonstrates good judgment, resourcefulness & flexibility PREFERRED Bachelor’s Degree in Emergency Services, healthcare related area; or equivalent education, training and experience Five (5) years’ experience providing EMS support to an organization OR five (5) years of experience working as a Paramedic Manager/ Supervisor. Critical Care Paramedic or ability to earn designation from an approved body. Experience Managing or leading an EMS department or team Experience leading emergency management with current FEMA course completions – IS-100, IS-200, IS-700, IS-800, ICS – 300, ICS-400 NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent’s immediate manager. "This position will remain open until filled; however, applications will be reviewed on a rolling basis." WHY WORK AT MELISSA MEMORIAL HOSPITAL? At Melissa Memorial Hospital, we’re a family not just a healthcare provider serving patients, staff, and community with care and inclusion. Here’s why you’ll thrive here: Core Values : Integrity, Passion, Service, Collaboration, Ownership, Courage drive us. Mission : “Compassionate care, nurturing trust.”, Tagline : “Seek Health. Live Well.” Eastern Plains Heart : A tight-knit team delivering impactful care. Balance : Work-life support plus the tools to excel in your current role and help you grow! WHAT WE OFFER: 100% Employer paid Medical (Employee Only) Dental and Vision insurance Retirement Plans, with up to 3% employer match Voluntary Group Benefits Employee Assistance Program Gym Membership Discount PTO, Paid Sick Time Continuing Education Benefits FSA MASA Insurance Eligibility for Student Loan Repayment MELISSA MEMORIAL HOSPITAL: Melissa Memorial Hospital is a 15-bed critical access hospital, located in Holyoke, Colorado. While being “rural” we are equipped for any situation. It is a model rural hospital with 1 operating room, surgical procedure room, 4 bay emergency room, and radiology including 64-slice CT scanner and mammography, MRI, ECHO, and Nuclear Medicine, along with other ancillary services. The hospital is co-located with a family practice clinic and retail pharmacy services. Other services include chemotherapy, general & orthopedic surgery, podiatry, cardiology, orthopedic surgery, progressive rehab services, and wound care. MMH operates a full-time EMS service and maintains a 24/7 AirLife Helicopter base. THE COMMUNITY: Holyoke is home to the Holyoke Dragons and is truly a “City of Pride and Progress.” Holyoke offers: From different coffee shops to different ethnic flavors, to a quick bite, the sweet small town of Holyoke has a handful of different restaurant options to choose from. Holyoke is based in Phillips County where there are four different rural towns in the county with two schools in the county. Holyoke, Amherst. Paoli, and Haxtun are all within the same county. Holyoke homes a historical museum with different artifacts of what has built Holyoke today. You will see the fields turn different colors throughout different seasons. Your wheat, corn, alfalfa, are some of the few cultivating growths that you will see around your area! If you enjoy hunting, there are plenty of opportunities for a good catch. You will discover that you can see the most beautiful sunsets and the clearest starry nights out in the rural areas. Come take a look at our beautiful little town in the Northeastern corner of Colorado. Click here for a List of Things to Do in Holyoke Melissa Memorial Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.