Enrollment Specialist

Join a Pharmacy That’s Redefining Patient Care..At PersonalRX, we’re transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time.We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time.If you’re organized, caring, and love helping people, we’d love to meet you!Learn more about us: www.personalrx.comWhat You’ll DoAs an Enrollment Specialist, you’ll be the first point of contact for new patients joining our service. Your day-to-day will include:Guiding patients through our enrollment process and introducing them to PersonalRX servicesReviewing patient profiles for accuracy and completenessCoordinating prescription deliveries and confirming upcoming refillsAnswering patient questions with empathy and professionalismCollaborating with pharmacy, billing, and insurance teamsManaging call queues and documenting all patient interactions accuratelySupporting Personal Care Coordinators to ensure smooth transitions and happy patientsWhat We’re Looking For1–2 years of customer service or patient-facing experienceHigh school diploma (required)Excellent phone communication and interpersonal skillsStrong attention to detail and organizationComfortable navigating computer systems and multitaskingHealthcare or pharmacy experience is a plusCompassionate, patient, and professional personalityWhy You’ll Love Working HereCompetitive salary: Up to $45,000 (based on experience)Career growth in a rapidly expanding national companyPaid Time Off + Company HolidaysAnnual reviews & advancement opportunitiesSupportive, mission-driven teamNo nights or weekends — enjoy true work-life balanceReady to Make a Difference? If you’re energetic, empathetic, and passionate about patient care, this is your chance to grow your career while helping others live healthier, happier lives.Apply today! Qualified candidates will be contacted.PersonalRX is proud to be an Equal Opportunity Employer.