Entry Level Benefits Enrollment Specialist - Remote

Position OverviewWe are seeking motivated, service-oriented individuals who enjoy communicating with people and providing clear, helpful guidance. This role blends customer support and client interaction, ideal for individuals who are dependable, organized, and comfortable working in a structured, professional environment. Multiple openings are available for individuals looking to grow within a people-focused organization.About the OrganizationOur organization has a long-standing history of serving working professionals and member-based groups across North America. We support millions of individuals through partnerships with large associations and organizations, providing long-term protection solutions designed to remain in place throughout different life stages. The company is recognized for stability, ethical practices, and a strong commitment to both clients and team members, earning consistent recognition as a top workplace.Key ResponsibilitiesHandle inbound and outbound calls with individuals who have requested informationSchedule and conduct virtual or phone-based appointmentsPresent information clearly and professionally using provided materialsAssist individuals with completing required digital forms and documentationMaintain accurate records and ensure quality standards are metUtilize basic computer systems and follow established workflowsParticipate in ongoing training and professional development opportunitiesWhat We ProvideStructured onboarding and hands-on trainingOne-on-one mentorship and team supportFlexible scheduling optionsRemote work-from-home capabilityClear pathways for long-term career developmentA collaborative, professional team environmentRecognition programs and company-sponsored eventsMinimum QualificationsStrong verbal and written communication skillsGood time management and organizational abilityHigh school diploma or equivalent (post-secondary education an asset but not required)Customer service, retail, or client-facing experience is helpful but not mandatoryInterview ProcessTo support accessibility and community wellness, all interviews are conducted via secure video conferencing.