Entry Level Customer Service WFH

About UsWe are proud to be the only supplemental benefits organization operating under a 100% union label. For more than six decades, we’ve partnered with over 40,000 unions and associations across North America and internationally — delivering dependable supplemental and permanent benefit programs to the hardworking families who keep our communities strong.Our purpose is clear: to protect, educate, and serve members with coverage they can trust for the long term. Every benefit we provide is designed to support financial stability, security, and lasting peace of mind for working families.What You’ll DoYou’ll connect directly with union members who have requested information about their available benefits. Your focus will be on providing clarity, answering questions, and guiding families through their options so they feel confident in their decisions.Key responsibilities include:Managing inbound and outbound communication with union membersScheduling and conducting virtual or phone consultationsPresenting benefit programs in a clear, professional, and engaging wayCompleting digital applications and documentation accuratelyUpholding compliance standards and quality control expectationsParticipating in ongoing training, mentorship, and leadership development programsWhat We’re Looking ForStrong communication and interpersonal abilitiesA professional, positive, and service-oriented mindsetExcellent relationship-building skillsOrganized, reliable, and self-driven work habitsComfortable using computers, virtual meeting platforms, and digital toolsCustomer service or sales experience is beneficial, but not requiredMust be legally authorized to work in the United States or CanadaWhat You’ll ReceiveComprehensive Benefits Package – Health, dental, and life coverage availableFully Remote Opportunity – Work from home with flexibilityFlexible Scheduling – Build a routine that supports your lifestyleConsistent Compensation – Weekly pay plus monthly performance bonusesRecognition & Travel Rewards – Qualify for all-expenses-paid trips to destinations such as the Bahamas, Cancun, and Las Vegas