Entry Level Customer Service - Work From Home

About UsWe are the only 100% union-label supplemental benefits provider in the world. For over 60 years, we’ve partnered with more than 40,000 unions and associations internationally to deliver supplemental and permanent benefits to hardworking families. Our mission is to protect and serve members with benefits they can count on.What You’ll DoIn this role, you’ll engage directly with union members who request information about their benefits. Daily responsibilities include:Handling inbound and outbound callsScheduling and hosting appointments (phone or virtual)Conducting presentations to explain available benefitsCompleting required paperwork and documentationEnsuring quality control and accuracyParticipating in leadership development opportunitiesWhat We’re Looking ForStrong verbal communication skillsExcellent customer service and relationship-building abilitiesPositive, energetic, and professional attitudeAbility to work effectively with individuals and groups at all levelsTeam-oriented mindsetBasic computer proficiencyPrior customer service or sales experience is a plusMust be legally authorized to work in the U.S. or CanadaWhat You’ll GainFull benefits package100% remote work opportunityFlexible schedule with work-from-home optionsWeekly pay with performance-based monthly bonusesExclusive incentive trips for you and a guest (Bahamas, Cancun, Las Vegas, and more)