Executive, Reservations

Job Responsibilities • Manage all reservation inquiries. • Update hotel rates and contracts with travel agents. • Communicate with customers, management and colleagues and provide clear concise and accurate information. • Stay constantly abreast with market trends and competitor rates. • Effective use of central reservations system. • Meet individual set targets and goals. • Work independently, show initiative, provide direction, manage multiple tasks and prioritize among assignments. • Organize and prioritize work, assisting in the coordination and distribution of work. Person Specifications • A minimum of 2 years’ experience in a similar capacity, preferably in a five-star property. • Hands-on experience working with OPERA system will be an added advantage. • Creative and an innovative thinker who can bring thoughts to actions with speed. • Good team player with excellent interpersonal skills and communication skills. • Sound knowledge on MS Office packages.