Experience Manager

# Experience Manager > Kaizen Asset Management Services · Dubai, United Arab Emirates · Full-time · Posted 2026-09-30 **Workplace:** on_site **Department:** Owners Association ## Description _**KAIZEN Asset Management Services**_ _is a leading property management firm in Dubai, established in 2006. As the_ _**first ISO 9001:2015 certified provider**_ _in the region, KAIZEN AMS delivers comprehensive solutions in_ _**Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services**__. With an asset management portfolio valued at_ _**AED 19 billion across 130+ projects**__, KAIZEN AMS has earned a strong reputation for excellence and the trust of prominent real estate clients in the UAE._ _We are excited to announce the launch of a_ _**new flagship project**__, and we are looking for a highly motivated and experienced_ _**Community Manager**_ _to join our dynamic team. At KAIZEN, we are dedicated to creating_ _**vibrant, sustainable communities**_ _that provide_ _**exceptional living experiences**_ _for our residents._ ### **Key Responsibilities:** Oversee **community management**, including financial management, maintenance, and resident experience. - _Ensure compliance with all_ _**relevant laws, regulations, and owners association bylaws**__._ - _Monitor_ _**service providers’ performance**__, ensuring adherence to company SLAs and KPIs._ - _Develop and implement strategies to_ _**optimize and grow**_ _the buildings under management._ - _Collaborate with_ _**cross-functional teams**_ _to enhance service delivery and customer satisfaction._ - _Lead initiatives focused on_ _**sustainability, environmental stewardship, and technology integration**__._ - _Establish and maintain strong relationships with_ _**property owners, vendors, and authorities**__._ - _Regularly assess_ _**building operations**_ _to ensure efficiency and high standards._ - _Prepare and present_ _**reports to senior management and clients**__._ - _Stay updated on_ _**industry trends, best practices, and legal developments**__._ **What We Offer:** - _Opportunity to manage a_ _**high-profile new project**_ _with KAIZEN AMS._ - _A chance to contribute to_ _**innovative and sustainable community solutions**__._ - _Collaboration with a_ _**passionate and professional team**_ _dedicated to excellence._ If you are an **experienced community management professional** with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you. ## Requirements - Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred). - Minimum of 5 years of experience in owners association management. - certification in property management or owners association management (e.g., CMCA, M100, PCAM). - Strong knowledge of local laws and regulations related to owners' associations. - Exceptional communication and interpersonal abilities. - Proficiency in financial management and reporting. - Commitment to sustainability and environmental stewardship. - Technologically sawy with experience in property management software. ## Apply [Apply at Kaizen Asset Management Services](https://apply.workable.com/kaizenams/j/D56794F5E3/apply) --- Powered by [Workable](https://www.workable.com)