External Operations Support

We're looking for someone to join our External Operations Support Team, based at our Head Office in Wallasey. Our total package is worth £30,842.04, depending on experience. About Auger We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers. Financials Starting Salary - £27,101.46 dependent on experience Annual Bonus – approx. £2000 - £2500 5.5% Pension Contribution – approx. £1,440.17 depending on agreed salary Working Hours Full Time – 37.5hrs per week, Mon-Fri only. Leave 22 Days Annual Leave + 8 Bank Hol AL increases to 25 days within 3 years' service Enhanced bereavement, sickness and maternity / paternity leave Benefits Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts 2 company-wide events per year & regular team socials A focus on training, development & career progression £1000 for successful employee referrals A modern, social office environment & facilities The Role The successful candidate will become part of our External Operations Support Team, responsible for supporting our team of Engineers nationwide as they complete works on-site for policyholders on behalf of our insurance clients. What skills are we looking for? Has an interest in project management and is keen to learn and develop in the role Enjoys working with people, including leading and supporting a team of engineers as their direct line manager Responsible for engineers engagement, wellbeing, development, and day-to-day support, including resolving on-site issues. Works well as part of a team, collaborating effectively and contributing to a supportive team environment Is curious, enthusiastic, and enjoys helping to find practical solutions to challenges and problems Brings a positive, constructive attitude and is open to sharing ideas, learning from others, and trying new approaches Can stay organised, manage priorities, and remain calm when things get busy (with support and guidance provided) You are looking for a career – we want our working relationship to be a long-standing one! You'll be a great fit for Auger if: You are great at caring for customers You are confident in finding solutions and overcoming unforeseen challenges You take pride in the high standard of your work You are enthusiastic, self-motivated and like to take ownership You are looking for a stable place to build a long-term career You have a clear DBS Our interview process Stage 1 - Short 15 min phone call with our HR team Stage 2 - Interview with management at our HQ For further information please visit our website; www.auger.co.uk