Finance OTC Analyst (Order-to-Cash Analyst m/f)

Results-oriented Finance OTC Analyst with experience in Accounts Receivable management , collections, customer account maintenance, and dispute resolution. Skilled in managing customer portfolios , improving cash collection performance, analyzing aging reports , and collaborating with cross-functional teams to support efficient Order-to-Cash operations and optimize cash flow. In this role, you will: Manage the collection process and follow up on outstanding payments. Deliver excellent customer service while handling customer inquiries and payment-related matters. Investigate, raise, and coordinate the resolution of customer queries and account issues. Support the management of a broad Accounts Receivable portfolio. Maintain customer accounts and proactively communicate with customers to track and update expected payment dates. Help ensure timely cash collection and contribute to effective Accounts Receivable management. Employee perks, benefits: work in a stable foreign company, flexible working hours, professional training, annual bonus, Christmas vouchers, vitamin packages, transportation allowance and many others. Candidates with education suit the position: Secondary with school-leaving examination University education (Bachelor's degree) University education (Master's degree) Language and language level English - Upper Intermediate (B2) French - Advanced (C1) Further foreign languages are an advantage. Personality requirements and skills Strong communication and interpersonal skills with the ability to build positive relationships with customers and stakeholders. Customer-oriented mindset with a commitment to delivering high-quality service. Team player with a collaborative attitude and willingness to support colleagues. Resilient and confident when handling difficult conversations regarding payments and collections. Systematic, independent and precise work style. Salary (gross) from 1.800 EUR/monthly Information about the selection process We appreciate your interest in the advertised job offer, but we will only contact those applicants who meet the specified conditions. Thank you for your understanding. Robert Bosch, spol. s r.o., headquartered in Bratislava, is a subsidiary of Robert Bosch GmbH Stuttgart and employs approximately 100 people. It focuses mainly on sales, service and customer service through the Mobility Aftermarket, Power Tools and Home Comfort (Bosch, Buderus brands) divisions.