Food & Beverage Admin

Overview The Food & Beverage Administrative Coordinator helps ensure the smooth day-to-day operations of the Restaurant, Banquets, Bar, Pool, and In-Room Dining. This position provides essential administrative support to the Food & Beverage leadership team, helping keep operations organized and efficient while contributing to a welcoming, relaxed island-style experience for both guests and Team Members. Salary $23.00- $24.00 per hour Responsibilities Duties and Responsibilities: A warm personality, attentive, and presentable. Committed to delivering high levels of customer service. Responds courteously and efficiently to queries and problems from guests, and all staff. Collect & input weekly schedule information for department schedules including PTO tracking. Establish and maintain department files; maintain up-to-date filing system. Update Tommy Bahama training book monthly to ensure correct training documents. Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions. Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards. Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed. Administrative assistance for F&B managers including PS paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate. Collect & input weekly schedule information for department schedules including PTO tracking. Establish and maintain department files; maintain up-to-date filing system. Update Tommy Bahama training book monthly to ensure correct training documents. Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions. Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards. Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed. Administrative assistance for F&B managers including HR paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate. Departmental Support: Schedule Quarterly EcoSure/Inspection walk-throughs & Brand Standard Audits Organize and maintain online services (Open Table, On Demand, etc.) Information updates (hours of operations, booking times, etc.) Reservation reporting Maintain, and report for Social Media issues (coordinate with managers) Report feedback issues (coordinate with managers) Respond to guest check and folio inquiries (InfoGenesis) Enter and track all departmental work orders & needs (ALICE, etc.) Upkeep for F&B CT Connect news feeds & postings (schedules, events, etc.) Maintain, audit, and support for InfoGenesis (buttons, programming, reports) Maintain and upkeep for departmental SOC’s and forms Track Food handlers and RBS compliance monthly Update Tommy Bahama training Guide monthly, including food and beverage options as well as steps of service . Uniform inventory monthly Any other duties or tasks assigned associated with the position Qualifications Excellent communication and listening skills. Ability to work under pressure. Excellent organizational and prioritization skills, attention to detail, and problem-solving skills. Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills. Must be flexible in working hours, including weekends, evenings and holidays. #miramonte