Freight Forwarder, Domestic Transport

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com . DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: Torrance, CA Division: Air & Sea US Job Posting Title: Freight Forwarder, Domestic Transport - 131490 Time Type: Full Time SUMMARY Our ground transportation agents play a vital role in managing our domestic business, through interactions with vendors and clients. They manage door-door moves, to ensure cargo remain on schedule, while providing exceptional customer service and always displaying professional communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage 3rd party truck vendor services, as well as coordinate with internal teams for DSV assets. Schedules and communicates expectations to carriers, including: pick up/delivery time schedules, location, specialty equipment needs, loading/strapping requirements, communication and on time performance expectations. Provides clean, consistent, and professional communication to internal and external customers. Utilize various sources of communication for scheduling; including: internet, e-mail and company satellite phone system. Negotiates rates with carriers Structure and issues rate quotes to clients Issue invoices to clients, and audits invoices from vendors Actively accepts accountability for tracking and communicate appropriate information to customers. Takes action to investigate and resolve problems. Provides coverage for co-workers when necessary or instructed by management. Audits all documentation for completeness and accuracy. Promotes the DSV Air & Sea brand. Above all, leads by example, motivates, and supports co-workers. Integrates and promotes the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication, and Respect). Other Duties Performs other duties as assigned. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills Proficient with Microsoft Office Suite (Excel, WORD & Outlook) Language Skills English (reading, writing, and verbal). Mathematical Skills Intermediate Other Skills Is familiar with Export and Import processes. Is familiar with D.O.T. regulations and hours of service. Position requires highly developed organizational and people skills. Good communication skills are essential. Ability to build and maintain positive business relationships. Requires the ability to solve problems and provide excellent customer service. Demonstrated ability to balance multiple duties concurrently and maintain attention to detail. Quality driven and results oriented. Ability to work in a fast-paced environment. Must be a "team player”. PREFERRED QUALIFICATIONS Education and/or Experience Associates degree preferred Intermodal transportation 2-3 years Logistic industry or distribution industry a plus. Physical and/or Mental Requirements / Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to sit/stand for up to 8 hours. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee rarely is exposed to cold, warm, hot humidity weather conditions, fumes, or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay range is $23.58- $29.47 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be. 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