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Front Desk Sales Associate

thejointchiropractic

Stamford · CT · us 2d ago

Job description

Full job descriptionLocation: The Joint Chiropractic – StamfordThe Joint Chiropractic – Stamford is hiring a Part-Time Front Desk Sales Associate to join our team.  If you are high-energy, outgoing, personable, and self-motivated you might be a great fit for this position!In this role you will be the face of our clinic.  Your primary responsibility is to enroll new patients in our membership plans and packages by confidently educating them about our practice and the wellness benefits of routine Chiropractic care.  You will actively follow up on leads, maintain our relationship with current patients, and help retain our existing patient base.  While at the front desk you will welcome and engage with new and existing patients, manage calls and payments, and answer questions, manage patient flow, and ensure return visits.What You’ll DoBe the first point of contact for patients: Welcome patients, create rapport, and deliver exceptional customer serviceIn partnership with our Chiropractors, present and enroll patients in memberships and packages — with confidence, clarity, and enthusiasmMaintain a Patient-First approach to everything you doConsistently meet and exceed sales objectivesInput patient information and maintain accurate recordsManage daily clinic operations: phones, check-ins/check-outs, scheduling, and payment processingConfidently respond to patient questions (pricing, insurance, cancellations, policies)Re-engage inactive members and encourage retentionKeep the clinic organized, clean, and welcomingCreate and maintain partnership with clinic Chiropractors, managers, and other staffWhat We’re Looking ForSales-driven mindset.  Membership enrollment and retention is your top priorityMinimum 1 year of sales experience (retail, hospitality, fitness, or service industry) with proven resultsOutgoing, upbeat communicator who can confidently build trustHighly organized with strong attention to detailCustomer service focused with excellent interpersonal skillsComfortable handling phones, computers, and point-of-sale systemsBilingual in Spanish/English is a plusUnderstanding of or experience with the benefits of chiropractic care is a strong plusHealth-conscious and committed to a wellness lifestyleAvailable to work during business hours, including SaturdaysSchedulePart-Time: Days & Hours TBDGeneral clinic hours:Monday–Friday: 10 AM–7 PMSaturday: 10 AM–5 PMWhy Join UsHourly pay ($18/hr.-$20/hr.) + bonus potentialFree or discounted chiropractic careOpportunities for growthMeaningful work helping patients commit to better healthAbout The Joint ChiropracticThe Joint Chiropractic is the nation’s largest network of chiropractic clinics, revolutionizing access to care with convenient, affordable services. With almost 1000 locations nationwide and millions of patient visits annually, The Joint is a leader in retail healthcare and wellness.This position is with a franchisee-owned clinic. Franchisees set their own terms of employment, including wages and benefits.If you are competitive, love sales, and want to be rewarded for your success — apply today to join our team at The Joint Chiropractic - Stamford!