*Future Opportunities - Data Center Technician II

Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community! Join Milestone Data Center Technicians as they are key players in powering the backbone of cutting-edge Data Centers! You’ll be responsible for daily support of data center operations at a customer site in Santa Clara. Experience the thrill of hands-on work in a dynamic, tech-driven environment where your efforts directly impact the success of state-of-the-art data infrastructure. Data Center Technician II Location: Santa Clara, CA Type: Full-Time, Onsite Shift: Day Shift & Swing Shift available with On-Call Rotation Responsibilities: Install, maintain, troubleshoot, and replace compute and network hardware Perform hardware break-fix, diagnostics, and component replacement Support rack and stack deployments, equipment installs, decommissions, and refreshes Handle structured cabling, cable testing, and Layer 1 network troubleshooting Assist with basic device provisioning and CLI troubleshooting Monitor and respond to incidents, alerts, and service requests Document work in ticketing, asset, and change management systems Maintain accurate inventory, asset records, and chain-of-custody logs Support shipping/receiving, RMAs, audits, and equipment lifecycle tasks Follow SOPs, safety/security policies, and change management procedures Participate in an on-call rotation and respond to urgent onsite needs as required Required Qualifications: Minimum 2 years of hands-on data center experience Experience with rack and stack, hardware maintenance, and structured cabling Strong troubleshooting skills for enterprise compute and network hardware Working knowledge of Apple Silicon hardware and macOS fundamentals Familiarity with enterprise networking equipment and basic network concepts Experience using ticketing, ITSM, and asset management systems Strong communication, organization, and documentation skills Ability to work onsite, follow procedures, and handle physical data center tasks Physical / On-Call Requirements: Able to lift up to 50 lbs and perform physical work in a data center environment Must be able to acknowledge on-call within 15 minutes Must be able to arrive onsite within 60 minutes of notification