Global Assist Specialist

Everbridge, a global provider of critical communications and enterprise safety solutions, is seeking a Global Assist Specialist  to join our team in Hungary. This remote, home-based position can be located anywhere in Hungary.   We are a technology-driven company specializing in business resilience and critical event management solutions. Among our services, we provide 24/7/365 global assistance to the expatriate and business-traveling employees of our clients. As a Global Assist Specialist , you will report to the Lead Global Assist Specialist  and play a vital role in managing initial incident reports, coordinating resource dispatch, handling emergencies, and ensuring effective communication.   This role involves approximately 14 shifts over a 4-week period, divided into 7 day shifts and 7 night shifts. Day shifts run from 6:00 AM to 6:00 PM, while night shifts are from 6:00 PM to 6:00 AM. To recognize your commitment during night shifts, we offer a night shift allowance (15% per hour).