Global Hubs Partnership Manager

Type of Contract: Fixed Term Contract, Full Time Job Purpose The Higher Education team design and oversee a number of projects and programmes within the Oxford International Digital Institute - in particular, International Foundation, International Year 1, Pre-Master’s, and Pre-PhD programmes that are delivered in a range of modes and locations to give international students access to Higher Education. Working closely with the Director of HE, Business Development Managers, Academic Head, and Programme Leads, the post holder will take non-academic ownership of a number of centres/project accounts with a view to successfully supporting, nurturing, and growing them commercially. This role will oversee specific partnerships while also being a key OIDI HE team member with line management responsibility for the Admissions & Progressions Coordinator. The role requires significant internal stakeholder liaison with regional sales, marketing, admissions, and finance teams, as well as externally with university partners, agents, and Global Partner managers/directors. Ultimately, the aim of the role is to nurture and grow commercial partnerships through excellent relationship management, supporting non-academic functions of the partnerships and driving engagement and use of the product suite. Main Duties and Responsibilities The role requires an individual who is self-motivated, creative, and willing to contribute ideas to the wider team. It will require great interpersonal skills, and the ability to speak confidently to everyone, from students and peers to agents and Higher Education staff. The role requires entrepreneurial spirit, a people-person, with the ability to influence - someone who enjoys networking and who can engage with stakeholders at all levels. They should be confident presenting and be comfortable in situations where they are leading conversations. The role will require a degree of work flexibility and ability to travel overseas to attend events, launches, and conduct centre visits within the portfolio including but not limited to Africa, South Asia, China and East and Southeast Asia, and MENA. Main duties and responsibilities will include: Overseeing specific centres/regions/projects as agreed and required Build and maintain senior-level relationships with key partner stakeholders, strengthening collaboration and supporting partners to meet recruitment, commercial and operational targets Act as the primary liaison between partner centres and internal departments, including Academic, Marketing, Sales and Admissions, ensuring effective communication and coordinated support Working with marketing to ensure all partners have the required level of communication and promotional material required to improve portfolio awareness and growth Support partner due diligence, onboarding and contract management, including overseas launch events and visits, ensuring appropriate processes and governance are in place for new and existing partnerships Proactively identify operational risks and implement preventative solutions, ensuring smooth programme delivery and effective partner management across multiple international markets Supporting the OIDI Partnerships teams in UK and North America with project updates Represent the organisation at webinars, recruitment events and partner meetings, delivering presentations, training and product updates to agents and partners to support student recruitment and portfolio growth In collaboration with Academic Head, ensuring all partners are kept up to date with any operational changes In collaboration with Academic Head, collecting and analysing partner commercial data to report to OIDI leadership Work with the OI Global Recruitment team to ensure increased adoption of the OIDI product portfolio and successful project or centre set up Support finance in managing project/centre financial statements, invoicing and financial reporting Ensure all students are tracked through enrolment and are submitting applications to onward HEI in a timely and correct manner (managed through the Admissions and Progression Coordinator) Line manage and support the Admissions and Progressions Coordinator, overseeing workload, performance, development and delivery against agreed objectives. Person Specifications Legal status Eligibility to live and work in the UK Undergo an Enhanced DBS disclosure check or overseas equivalent Qualifications - Bachelor’s degree Good numeracy and literacy skills Competence in Microsoft Office and other IT applications Experience and knowledge Previous experience in a commercially driven education role Proven experience in managing operations of educational partnerships Demonstrated ability to support and grow a portfolio of education partners through cross-selling and stakeholder engagement Experience of working to targets Experience with onboarding new partners and providing ongoing platform and administrative support Experience in collecting, analysing and reporting data to inform leadership decisions Knowledge of operational requirements for an educational partnership Experience of working overseas with international partners on a commercial basis Familiarity with OIDI HE products or similar education institutions globally (Desirable) Experience working with higher education institutions globally (Desirable) Skills and Abilities Strong relationship building skills with the ability to develop and maintain strategic partnerships with universities, agents and global teams Ability to communicate product knowledge effectively across internal teams and external stakeholders Excellent written and verbal communication skills, with experience working cross-functionally with marketing and business development teams Excellent relationship management and customer service skills Able to build rapport and credibility quickly Strong IT skills with a sound knowledge of Microsoft Office, especially Excel and PowerPoint Excellent organisational skills, with a proactive approach to managing multiple partner needs and updates Skilled influencer and networker Ability to work under pressure and meet deadlines Ability to troubleshoot and problem-solve Flexible approach to work and ability to take on work-based travel to several regions Understanding of learning management systems such as Moodle (Desirable) Working knowledge in CRMs, HubSpot and/or Salesforce preferred (Desirable) Personal qualities Driven and result-oriented Strong commercial and business acumen Strong customer focus A ‘can-do’ attitude Desire to work collaboratively and contribute to team success Innovative and solution-focused Always acts with integrity Disclaimer This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision. Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy. Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.