Greeter/Receptionist - North Campus

Responsible for greeting callers and visitors to Prestonwood Baptist Church – North Campus (“PBC – NC”) either in person or by telephone. Responsibilities: Receive visitors in person or by telephone in a professional and courteous manner and direct them appropriately Route telephone calls to others or provide general PBC – NC information Be knowledgeable about PBC – NC, and its entities, and special events Intercept and check-in PBC – NC visitors using the Raptor system Coordinate with campus security to ensure all persons and their destinations are known and accounted for Contact the appropriate staff member, or someone on the staff member’s behalf, when a checked-in visitor is requesting a meeting or states they have a scheduled meeting onsite Direct checked-in visitors on where to meet a staff member, or locate someone to accompany the visitor to their destination, once appropriate contact has been made Be thoroughly knowledgeable about the PBC – NC emergency procedures Remain diligent and alert in watching for suspicious actions and persons on church property and alert campus security when appropriate Vigilantly monitor visitor entrance and activity near assigned area Create a positive impression of PBC – NC through words and actions Check information email box and route incoming emails Assist with projects from various church departments on occasion Appropriately direct deliveries Distribute benevolence forms to individuals requesting assistance, collect completed forms and forward appropriately Other duties as assigned Requirements: Growing relationship with Jesus Christ as Lord and Savior as an active member of PBC – NC Positive and pleasant attitude towards others and PBC – NC Excellent oral and written communication skills Beginner to Intermediate knowledge of Microsoft programs Excellent work attendance record Availability to work Tuesdays from 8:00 am – 5:00 pm with flexibility to cover shifts as needed Maintain a constant presence in the receptionist area unless someone else is covering the desk and/or phone console during assigned work schedule Ability to maintain focus with frequent interruptions Ability to work at a desk with a computer screen for extended periods of time and perform occasional activities that require moving one’s whole body, such as in balancing, walking, stooping, pushing, and lifting up 10 lbs. without assistance