T
HDS Support Analyst
tierpoint
us
Full-time
21h ago
63%
Good
Job description
The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers. Shift Schedule: - Tuesday, Wednesday, Friday, Saturday, 7:00 am - 6:00 pm