HR Consultant - Namibia

The HR Consultant is responsible for offering first-line HR consultation and advice across all HR disciplines within HR Shared Services. This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders. Deliver efficient first-line call resolution while providing an all-round superior service and excellent employee experience Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates Provide employee relations advice and support Reporting Manage onboarding process Project involvement Provide support and advice related to, among others: Performance Transformation OD and Reward Benefits Maintain and ensure adherence to agreed policies and procedures Assist and advise line managers and employees on the effective utilisation of relevant self-service options Maintain employee data and reporting Adhere to service level agreements and quality standards HR or related degree (essential) 2 – 3 years’ experience in HR Experience in NIEIS system Cross function HR knowledge (Non- negotiable) Customer service / user experience passion Continuous improvement performance mindset Understanding of the TFG business context Experience in a shared services environment will be advantageous Skills: Review and Reporting Good MS Office (Excel) skills Managing Change Excellent communication and interpersonal skills Business Case Contribution Business Process Modeling (BPM) Enterprise Readiness Assessment Perform Gap Analysis Human resources systems and tools Presentation Creation Spreadsheet Expertise Employee Relations Learning Solutions Development Behavior: Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Business Insight - applies market and business insights in order to drive organisational objectives Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.