Inbound Sales Agent

As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries. WORK SCHEDULE: THIS ROLE COVERS OUR PEAK CUSTOMER HOURS. The schedule is typically: 12:00 PM – 8:00 PM Saturday and Sunday are regular workdays - One weekday off Candidates must be comfortable working afternoons and weekends. YOUR RESPONSIBILITIES - Lead Generation & Sales Support: Assist in identifying and engaging potential customers to drive sales. - Customer Consultation: Provide tailored recommendations, highlighting the benefits of our premium pergolas and accessories. - Order Coordination: Support the sales process by ensuring a smooth transition from inquiry to purchase. - Upselling & Cross-Selling: Identify opportunities to recommend additional products, such as accessories or maintenance services. - Competitor & Market Research: Stay informed about market trends and competitor offerings to support sales strategies. - Event & Exhibition Assistance: Help prepare for and attend sales events to showcase our products and engage with customers. - Sales Performance Tracking: Maintain lead records in the CRM and assist in analyzing sales performance to improve strategies. - Own the full sales pipeline and track performance metrics (conversion rates, AOV, upsell rates, etc.). YOUR PROFILE - At least 2 years of experience in sales or customer-facing roles - Preferably experienced in selling high-value products (e.g., luxury goods, real estate, premium services). - Strong communication and negotiation skills. - A proactive and customer-focused mindset. - Good organizational skills and attention to detail. - Ability to work independently and in a team. - Fluent in Portuguese (required) - English is a plus, but not required. WHAT WE OFFER - A dynamic international work environment in a rapidly growing company with many growth opportunities - Central office location in Sao Paulo (at the beginning will be Homeoffice) - Ergonomic workstations and modern laptops - Employee events (summer party, Christmas party, after-work gatherings) - Employee discounts on PERGOLUX products - Motivated and supportive colleagues who help each other - Strong focus on professional development and skill-building - Free drinks and snacks - Employee referral program - Flat hierarchies, fast decision-making, and strong growth opportunities. HOW TO APPLY To learn more about our team and take the next step in your career, connect with us through the links below: - Learn more and submit your application on the PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE. - Follow our journey and stay updated on PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux.