Inside Sales Representative

Inside Sales │ Rittal LimitedAs a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to our success. We are passionate about creating a fun, high-performance environment where everyone can thrive.We are the Canadian subsidiary for the world’s leading system supplier for enclosures, power distribution, climate control, IT infrastructure and software and services and are present in more than 90 percent of all sectors worldwide, from government data centres to automotive production lines, manufacturing facilities, mines, greenhouses, shipbuilding, among others!What we offerExtended health careDisability insuranceEmployee & Family Assistance ProgramDPSP RRSP matchingFlexible, hybrid workingLearning and development opportunities and tuition reimbursementPreference for internal promotionsPaid time off including sick days and a day off on your birthdayWe are currently looking for a goal-oriented and self-motivated individual to fill the position of Inside Sales, reporting to the National Inside Sales Manager. The role of Inside Sales Representative works in tandem with the Outside Sales Representatives nationwide to provide excellent customer service to drive optimal sales results.Key ResponsibilitiesProvide customers with product information to assist them in determining appropriate productsRecommend additional products to meet customer needsRespond to customer requests and questions regarding technical issues, products and account information; analyzes and rectifies customer concerns using established proceduresTrack sales activities and maintain customer database using a CRM programProvide quotes, prepare proposals and enter orders in a timely and efficient mannerFollow up with customer for quotes, reports, orders, etc.Coordinate with other departments to provide superior customer serviceAchieve an advanced understanding of Rittal productsOther duties as assigned by the Inside Sales ManagerWhat you bringStrong written and verbal communication skills, excellent interpersonal skills and an ability to work with diverse groups of peoplePassionate about sales and technologyStrong commitment to personal excellence, self-motivated and resourcefulEntrepreneurial attitudeExcellent project management skills, ability to balance multiple priorities in a dynamic work environmentA team player with a “can do” attitude and strong customer service orientationCapable problem solver that develops effective solutions for complex problemsFrench language skills are an asset but not requiredSalary Range$58000 - $63000 / yearOur success depends on our people. We are proud to be an equal opportunity employer and celebrate the diversity of the communities where we work and live. In accordance with our Accessibility Policy, reasonable accommodations in the hiring process will be provided upon request.#LI- HS1#Canada If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.