Insurance Executive (Motor Insurance)

We are seeking a proactive, detail-oriented, and customer-focused Insurance Executive to join our dynamic Motor Insurance team. In this role, you will be the vital link between our clients and top-tier insurers, ensuring seamless policy administration while delivering outstanding support in a fast-paced, digital-first environment. If you are a licensed insurance professional who thrives on operational excellence and client satisfaction, we want to hear from you.What You Will DeliverHandle motor insurance operations, including new business, renewals, endorsements, cancellations and enquiries.  Keep policy records accurate in the core insurance system and support data entry and reporting.Process letter of authorization, proposal form, policies, receipts and certificates of insurance accurately and on timeVerify documents such as vehicle registration documents, driving licences, and No Claim Discount (NCD) recordsLiaise with insurance companies and customers about policy enquiries and service requests.Coordinate with underwriting, claims, and finance teams on premium collection, premium refund, monthly finance reports and outstanding itemsEnsure compliance with company guidelines and Insurance Authority requirementsAssist with senior management requests and ad-hoc projects as assigned.Who You AreAt least 2 - 4 years of experience in motor insurance operations & exposure in brokers / agencies are preferredHolder of IIQE Qualification (Paper I & II) or related disciplinesKnowledge of motor insurance products, NCD, and industry practices is an advantageStrong command of MS Office and Google Workspace, particularly spreadsheets for data tracking and reporting.Adept at using digital communication platforms (e.g., WhatsApp Business) to manage customer interactions efficiently.Excellent written and spoken communication skills in Cantonese and English; proficiency in Mandarin is a strong plus.Detail-minded, well-organised, and able to work under pressure and meet deadlinesCandidate with more experience will be considered as Senior Operations Executive