Internal Account Manager (with Ukrainian language)

Position: Internal Account Manager (with Ukrainian language) Job Description: ABOUT THE ROLE The Internal Account Manager is a key contributor to Arrow’s sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a trusted commercial partner for both customers and suppliers. The role combines a commercial mindset with close collaboration across internal teams to support sustainable growth, margin performance, and long-term business development. We are looking for a sales professional who enjoys working independently, building long-term relationships, and contributing to a sales-driven environment focused on customer success. WHAT WILL YOU DO Independently manage the entire customer relationship end-to-end, acting as the primary point of contact for an assigned customer portfolio. Proactively drive sales growth, maximize margins, and increase market share, including growth with key suppliers. Deliver high-quality customer service while balancing commercial priorities and customer expectations. Manage quoting, order processing, demand fulfillment, and delivery follow-up. Troubleshoot and resolve customer, order, and supply-related issues in close cooperation with internal teams. Act as a key liaison between customers, suppliers, and internal stakeholders, leveraging internal and external resources. Build and support long-term business partnerships for Arrow. Collaborate with Arrow Account Managers on selected key accounts. WHO YOU ARE A Few Things You’re An Expert At Delivering results through a strong commercial mindset Providing customer service excellence and building trust-based relationships Influencing stakeholders and negotiating effectively Problem solving in a dynamic and ambiguous environment Time management while working with sales tools and internal systems Communicating fluently in English and Ukrainian (both written and spoken) Ability to communicate in Spanish is a considered an advantage A Few More Skills You Also Know (Or Want To Learn) Self-motivated with a proactive and ownership-driven approach Willingness to learn product benefits and key technical concepts Outgoing self-starter with a strong team mindset Ability to adapt communication to different customer and business situations Numerate and comfortable using digital tools for planning and forecasting WHAT WE OFFER Competitive and attractive employee compensation package Reliable and trusting work environment Cooperative team with flat structures and open communication High level of autonomy and ownership in day-to-day work Professional and personal development opportunities Hybrid work mode and flexible working hours WHO WE ARE As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. Please submit your CV in English. #LI-LR1 #LI-Hybrid Location: RO-Cluj Napoca, Romania (Calea Dorobantilor) Time Type: Full time Job Category: Sales