IT Support & Systems Administration (Remote, USA)

IT Support & Systems Administration (Remote, USA)Location: Remote, USAEmployment type: ContractIndicative rate: $71–$81/hrWe are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role.Core skillsWindowsActive DirectoryHelp Desk SupportTroubleshootingCustomer ServiceNetworkingMicrosoft 365Desktop SupportRequired qualifications2+ years of experience in IT support or related fieldProficiency in Windows operating systems and Microsoft Office productsExperience with Active Directory and user account managementStrong troubleshooting skills for hardware and software issuesExcellent customer service and communication skillsAbility to work in a fast-paced environmentExperience with remote support tools and ticketing systemsPreferred qualificationsExperience with MacOS supportFamiliarity with virtualization technologiesIT certifications (e.g., CompTIA A+, Microsoft Certified)