IT Support & Systems Administration (Remote, USA)

IT Support & Systems Administration (Remote, USA)Location: Remote, USAEmployment type: ContractIndicative rate: $71–$81/hrWe are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role.Core skillsHelp Desk SupportWindowsActive DirectoryTroubleshootingTechnical SupportDesktop SupportSystems AdministrationRequired qualifications2+ years of experience in IT support or help desk rolesProficient in troubleshooting hardware and software issuesExperience with Windows operating systemsFamiliarity with Active Directory and user account managementStrong communication skills for user supportAbility to work in a fast-paced environmentExperience with remote support toolsPreferred qualificationsExperience with Salesforce or similar platformsKnowledge of network troubleshootingFamiliarity with virtualization platformsExperience in a government or public sector environment