Italian Speaking Frontline Support Representative -Remote in Greece

# Italian Speaking Frontline Support Representative -Remote in Greece > Patrique Mercier Recruitment By Nellie · Italy (Remote) · Full-time · Posted 2025-07-29 **Salary:** EUR 16,000–20,000 **Workplace:** remote **Department:** Italian ## Description Patrique Mercier Recruitment FR is excited to offer a position for an Italian Speaking Frontline Support Representative. This role is ideal for individuals who are enthusiastic about providing excellent customer service and support to Italian-speaking clients. Join our team and be the first point of contact for customers while working in a vibrant and multicultural environment. ### Responsibilities - Deliver exceptional frontline support to Italian-speaking clients through various communication channels, including phone, email, and live chat. - Assist customers with inquiries regarding products, services, and account issues. - Troubleshoot and resolve customer complaints efficiently to boost customer satisfaction. - Accurately document all customer interactions in the CRM system for effective follow-up and reporting. - Work closely with team members to maintain high service standards and enhance customer experiences. - Identify opportunities for service improvements and contribute to best practices development. - Stay informed about company products and services to provide accurate information to clients. ## Requirements - Fluency in Italian and English, both written and spoken. - Previous experience in customer service or a support role is a plus. - Excellent communication and interpersonal skills. - Strong problem-solving abilities with a focus on customer-centric service. - Able to thrive in a fast-paced environment and manage multiple tasks. - Familiarity with CRM software and basic computer skills. - Positive attitude and a commitment to providing outstanding service. ## Benefits 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Fully Paid Training 4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) 5. Health Insurance 6. Private Health Insurance 7. 2 Extra Salaries Per Year 8. And Much More... ## Apply [Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/BBFB2C643D/apply) --- Powered by [Workable](https://www.workable.com)