Junior HR Business Partner

Purpose of the Job The HR Operations and Employee Relations Partner plays a critical role in supporting the execution of HR programs and processes related to employee relations, HR operations, and organizational development. This role is responsible for managing day-to-day HR operations, improving employee engagement, and fostering a positive work environment by addressing employee concerns and aligning HR practices with business goals. Job Description Administer HR processes, such as onboarding, employee records management, payroll coordination, and benefits administration. Ensure compliance with legal and regulatory requirements related to HR operations. Maintain and update HRIS (Human Resource Information System) data and documentation. Coordinate recruitment processes in partnership with talent acquisition teams and ensure smooth integration of new hires into the organization. Support the design and implementation of HR programs and initiatives to enhance operational efficiency. Act as a primary point of contact for employees to address queries or concerns regarding workplace issues, policies, and procedures. Manage and resolve employee relations issues, including conflicts, complaints, and grievances, ensuring alignment with company policies and legal standards. Foster a positive work environment through proactive engagement and communication with employees at all levels. Conduct investigations on employee complaints and workplace issues, providing recommendations and resolution strategies. Support the performance management process, including setting up evaluations, feedback mechanisms, and tracking performance metrics. Work closely with managers to identify performance improvement strategies and offer guidance on employee development plans. Monitor employee engagement and satisfaction through surveys, focus groups, and informal feedback, and assist in developing action plans based on results. Assist in the development, communication, and implementation of HR policies and procedures in line with company values and local regulations. Ensure consistent enforcement of company policies and guidelines across all departments. Collaborate with HR and business leaders to assess training needs and organize development programs. Provide guidance on career development and succession planning to enhance employee growth and retention. Generate reports on HR metrics such as turnover, retention, employee satisfaction, and grievance resolution. Job Requirements - Experience and Education Bachelor’s degree in human resources, Business Administration, or a related field (master’s preferred). 6+ years’ experience in HR operations, employee relations, or a similar role. Ability to maintain confidentiality and exercise discretion in sensitive matters. Good knowledge and understanding of labour laws Ability to communicate effectively and confidantly with senior stakeholders Proficiency in HRIS and MS Office Suite. Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Interpersonal Skills Problem Solving Ethical Conduct Communication Skills Conflict Resolution Decision Making Organization & Planning Strong Negotiation And Influencing Skills