Key Account Specialist - Softlines - INTERNSHIP

Key responsibilities : Design and implement process improvements and tools to increase team productivity and report accuracy. Attend onsite inspections to monitor inspector performance and adherence to client standards; document findings and recommend corrective actions. Prepare and deliver training sessions for inspectors on client-specific processes, checklists and reporting requirements. Translate client requirements into clear operational instructions and checklists for internal teams. Track KPIs to monitor the impact of your actions and drive improvements. Support ad-hoc projects aligned with team targets (e.g., quality assurance initiatives, digitalization pilots, workflow standardization). Help maintain and update process documentation and training materials Champion an AI-first mindset by promoting the use of AI tools and technologies in day-to-day operations, encouraging experimentation and adoption of AI-driven solutions to improve efficiency, strengthen processes, and elevate service quality. Final-year student or recent graduate (end-of-study internship) in disciplines such as Textile/Apparel/Supply Chain/Manufacturing/Industrial Engineering or a related field Relevant academic or internship experience in Softline (apparel, textiles, footwear) Fluent English is required. Comfortable with regular travel to client sites and factory locations. Analytical mind with the ability to map processes, analyze data and propose actionable improvements. Good interpersonal skills; able to train inspectors and internal teams. Proactive, dynamic, curious, and willing to challenge the status quo. Able to work independently and as part of a fast-paced, cross-functional team. Willingness to consider continuing employment with the company after a successful internship. Craft the future – Start your journey at QIMA to REVEAL your potential! Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. QIMA recognizes and recruits all its talents. At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.” The QIMA Story At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Our Consumer Products Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.