Lead Restoration Technician

O verview We are seeking an experienced and motivated Lead Restoration Technician to oversee and perform restoration, mitigation, and reconstruction projects resulting from water, fire, mold, storm, and other property damage. The successful candidate will lead field crews, coordinate daily job site activities, ensure work is completed safely and efficiently, and maintain the highest standards of quality and customer service throughout the restoration process. This hands-on leadership role requires strong technical knowledge of restoration practices, construction methods, moisture mitigation, mold remediation, and repair procedures. Key Responsibilities and Duties Lead and supervise restoration crews on residential and commercial projects. Conduct thorough assessments of water damage situations, identifying the source of water intrusion and extent of damage. Perform water extraction, structural drying, mold remediation, demolition, and reconstruction activities. Develop and implement effective mitigation plans to minimize further damage and restore affected properties to pre-loss condition. Conduct quality inspections to verify that restoration work meets industry standards and client satisfaction. Coordinate with the mitigation manager, project managers, and clients to ensure clear communication and alignment of expectations throughout the restoration process. Train and mentor junior technicians to enhance their skills and knowledge in water damage restoration techniques and safety protocols. Ensure compliance with all regulatory requirements, safety guidelines, and company policies. Maintain accurate documentation of project activities, including work performed, materials used, photo documentation, and equipment readings. Participate in on-call rotations and respond to emergency situations as needed. Perform other duties as assigned. Qualifications Education High school diploma or equivalent (preferred). Experience 3+ years of experience in water damage restorations, with demonstrated expertise in mitigation techniques and equipment. 2+ years of supervisory experience. Certifications IICRC Certification (preferred). Skills Ability to apply understanding to carry out instructions provided written orally, or diagrammatically. Strong organizational and time management abilities. Ability to work in a fast-paced, team environment. Ability to use basic hand tools, such as screwdriver, wrench, hammer crowbar, and power tools. Ability to stand for prolong periods, climb, pull, and lift heavy objects. Must be able to perform all tasks while wearing required PPE. Must be able to work in various external conditions. Must have a valid driver’s license and safe driving record. Must have on-call availability. Benefits 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Cell phone stipend 360 Fire & Flood is an Equal Opportunity Employer committed to providing a workplace free from discrimination or harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sexual orientation, marital status, veteran status, or disability status, or any other status protected by the laws or regulations in the locations where we operate. We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision. As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition. Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.