Lobby Ambassador (Part Timer)

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Lobby Ambassador (Part Timer) to achieve the company’s objectives and create a memorable guest experience. Be part of a world-renowned luxury hospitality group Collaborate within a diverse network spanning 30+ nationalities Utilise your passion in training and expertise in Rooms operation to elevate our service quality Key Accountabilities Meet and greet all customers in the Lobby area. ​Build connection and create meaningful interactions with guests. ​The majority of the time will be floating around the Lobby area (from Tokki and main entrance). ​This position will mainly be wearing a Kimono daily and working as a day shift (exception may apply) ​Lead art tours in the hotel or conduct imperial palace tours. ​Respond inquiries pertaining to hotel services including daily events occurring in the hotel premises. Requirements ​​Excellent communication, teamwork, and interpersonal skills, with a genuine passion for delivering outstanding guest experiences. Strong awareness of safety, security, and service standards, ensuring a seamless and secure environment for guests and colleagues. In-depth knowledge of Japanese culture, heritage, and traditions, with the ability to act as a cultural ambassador for guests. Positive, proactive, and service-oriented, with a professional demeanor and a commitment to excellence. Business-level proficiency in both English and Japanese, with the ability to communicate confidently with international guests and stakeholders. We are delighted to receive your resume for further consideration. .responsive { width: 100%; max-width: 550px; height: auto; }