Logistics and Office specialist (Maternity Cover)

The Office & Logistics Specialist is responsible for supporting daily business operations through effective order management, logistics coordination, customer support, and administrative activities. Acting as a key point of contact between customers, distributors, logistics providers, the HUB, and internal departments, the role ensures accurate order processing, timely deliveries, data integrity, and efficient operational support. This is a fixed-term maternity cover position with an expected start date in January 2027. Process and manage customer orders. Coordinate deliveries and logistics activities. Monitor order status, stock availability, and back-orders. Handle customer inquiries, claims, and operational issues. Maintain accurate data in SAP and other business systems. Prepare reports and support business administration activities. Coordinate with suppliers, distributors, logistics providers, and the regional HUB. Support demand planning and inventory management processes. Support office management activities and ensure smooth day-to-day office operations. Coordinate office suppliers, service providers, and administrative documentation. Work closely with internal teams to ensure smooth daily operations. Bachelor's degree in Business Administration, Logistics, Supply Chain, Economics, or a related field. 2-3 years of experience in logistics, customer service, order management, operations, or office administration. Experience working with ERP systems, preferably SAP. Strong organizational skills and attention to detail. Good understanding of order-to-delivery processes. Advanced knowledge of Microsoft Office, especially Excel. Strong communication and stakeholder management skills. Ability to manage multiple priorities and work independently. Analytical mindset and problem-solving skills. Fluency in English and local language.