Manager: Branch Operations

ER24 Highveld | Trichardt | South Africa Closing date: 05/11/2026 Number of positions: 1 Recruiter name: Natalie Williams Reference number: 74989 Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To manage and implement the operational strategy of ER24 at a branch level that ensures the aims and objectives are met. KEY RESPONSIBILITY AREAS To oversee and manage the daily operational requirements of the site Managing site financials To oversee the Human Resources of the site To manage the Occupational Health and Safety (OHS) of the site To support ER24 via branch-specific marketing initiatives Deliver operational clinical support while managing risks and improving clinical performance and governance REQUIRED EDUCATION ESSENTIAL EDUCATION: Senior Certificate with University Entrance ILS Certification DESIRED EDUCATION: ALS Certification National Diploma in Business Management REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: 3 years operational experience; 2 years supervisory experience DESIRED EXPERIENCE: 3-5 years operational experience, 2 -3 years management experience REQUIRED JOB SKILLS AND KNOWLEDGE Demonstrate a working knowledge of the operational EMS environment Demonstrate a sound knowledge of all EMS qualifications with the HPCSA framework Demonstrates a thorough understanding of the healthcare industry Demonstrates a basic understanding of all functions and processes within a private hospital environment, and how disciplines interact with each other Applies sound budgeting and financial planning/management principles Demonstrates understanding and correct application of business metrics, governance, and risk management Demonstrates a good understanding of contract and service level agreement (SLA) management Demonstrates a good understanding of Funders of Healthcare Demonstrates a good understanding and application of all relevant legislative regulations Demonstrate knowledge of Industrial Relations procedures and processes Demonstrate sound competence in Microsoft Office applications (Word, Excel, PowerPoint) Demonstrate ability in FMS (Fleet Management System), Statistics Portal, and CRS HPCSA guidelines and scope of practice Operational workforce planning and rostering principles Labour relations dispute management and case handling Incident and accident report management Clinical quality improvement and audit processes All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile