Medical Assistant II - Primary Care - Southside

Position Details Full-time (1.0 FTE) Typical schedule will fall between 7:00 AM and 5:00 PM , Monday through Friday Hours may vary based on provider schedules and clinic needs Responsibilities Prepare patients for examinations and procedures Obtain and document vital signs, medical histories, and chief complaints Perform clinical procedures within scope of practice Administer injections, vaccines, and medications as authorized Schedule appointments and coordinate follow-up care Manage patient communications and electronic medical record documentation Maintain exam room cleanliness and supplies Support quality initiatives and patient satisfaction goals Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership. High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date. Requires 0-2 years of relevant experience. New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program. Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. Requires knowledge of OSHA, CLIA, and ADA. Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire. Requires knowledge of standard laboratory and medical procedures. Requires knowledge of insurance plans and third-party payers. Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills. Must be able to meet the technical and physical standards. Knowledge of ICD-10 and CPT coding is preferred.