Member Support Associate – WFH

Build a Career With Purpose and Long-Term StabilityIf you’re looking for meaningful work, consistent growth, and the flexibility to work from home, this role is a strong fit. You’ll speak with members who have already requested information about their benefits—no cold outreach. Your job is to guide them through their options, answer questions, and help them complete a simple consultation process.Main ResponsibilitiesSchedule and confirm appointments with membersConduct phone or virtual consultationsExplain benefit programs in a clear and easy-to-understand wayAssist members as they complete digital formsMaintain accurate notes and handle follow-up communicationWhat You BringStrong, confident communication skillsBasic computer competency (email, Zoom, data entry)Professionalism, reliability, and good time managementNo prior experience required—full training includedWhat We OfferComprehensive training and ongoing mentorshipWeekly income with performance-based bonusesFast-track advancement opportunitiesPositive, supportive team environmentSteady full-time scheduleRemote flexibility depending on your location