Mother's Outreach Network - Chief of Staff

ABOUT MOTHER’S OUTREACH NETWORKMother’s Outreach Network (MON) is a Washington, DC-based nonprofit advancing racial justice and economic equity through liberatory legal representation, guaranteed income advocacy, and mother-led policy work. We center Black mothers navigating the family policing system, with a concentrated focus on communities in Wards 4, 5, 6, 7, and 8. MON operates from the conviction that poverty is not neglect, and that every family deserves the tools to stay together and thrive. We are building toward a national presence.POSITION SUMMARYMON seeks a Chief of Staff to serve as a trusted operational partner to the Executive Director. This is a high-responsibility role for a highly competent, professionally grounded individual who thrives at the intersection of organizational management, executive support, and systems-building. The Chief of Staff ensures that MON’s day-to-day operations, cross-functional priorities, and internal systems run with precision, accountability, and consistency — in service of MON’s liberatory mission.This position reports directly to the Executive Director and works across all program, development, legal, and communications functions.THIS ROLE IS FULLY IN-PERSONThis position is full-time and in-person in Washington, DC. No remote or hybrid arrangement is offered. Candidates must confirm their ability and willingness to work on-site five days per week before applying.CORE RESPONSIBILITIESExecutive PartnershipManage the Executive Director’s calendar, scheduling, and communications with increasing autonomyPrepare briefings, talking points, and decision-support materialsProtect the Executive Director's time and attention for high-leverage strategic workSurface risks and concerns with data, candor, and sound judgmentOperations and SystemsOwn and maintain all organizational systems including Google Workspace, Asana, Clio, Little Greenlight, Mailchimp, DocuSign, and GrasshopperBuild and maintain SOPs, checklists, and operational documentationManage vendor relationships, contracts, and procurementOversee office logistics, equipment, and facilitiesPeople and CultureSupport all active hiring searches and own staff and contractor onboarding and off-boardingMaintain timesheet, payment, and reimbursement processes for all staff, contractors, and program participantsCreate conditions where a small, dedicated team can do their best work — removing operational friction, protecting staff time, and maintaining a professional environment grounded in clarity, accountability, and respectFinance and GrantsCoordinate with the external accounting firm on bookkeeping, financial reporting, and monthly closeMaintain the grants calendar and support grant reporting and new funding researchSupport budget review and vendor auditsPrograms and EventsOwn logistics and operational planning for MON events, convenings, and community gatheringsSupport program administration, participant tracking, and data collectionCoordinate with communications and organizing staff on campaign logistics and timelinesBoard and GovernanceSupport board meeting preparation, documentation, and follow-throughMaintain board governance files and recordsQUALIFICATIONSRequiredA minimum of five years of progressive experience in Chief of Staff, executive operations, or equivalent rolesMust have held the Chief of Staff title or performed equivalent duties within the last two yearsMust have worked in a primarily in-person role in their most recent positionDemonstrated experience operating as a primary deputy to a founder, executive director, or CEO in a nonprofit or mission-driven organizationStrong financial and systems literacy including experience with CRM platforms, project management tools, and financial reportingDemonstrated ability to build and maintain systems that run without constant oversightA consistent and verifiable professional track record — three professional references are required, at least one of whom must be a direct supervisor or executive the candidate has supported; references will be contacted and must be able to speak to the candidate’s performance, reliability, discretion, and judgment under pressureHigh ethical standards, sound professional judgment, and the kind of integrity that does not require oversight to maintainMeticulous attention to compliance, process, and organizational standards — candidates who take a casual approach to administrative, legal, or financial obligations are not a fit for this rolePreferredExperience in a DC-based nonprofit organizationExperience supporting board governance and donor or funder relationsProfessional experience supporting communities navigating systems of family separation, economic hardship, or racial injusticeFamiliarity with DC’s family policing system, guaranteed income policy, or racial justice advocacyDC Notary Public certification or willingness to obtainExperience in organizing, policy, and/or lawCOMPENSATION & BENEFITSSalary: $110,000 – $115,000 commensurate with experienceHealth Benefits: Medical, dental, and vision insuranceLeave: As specified in the offer letterFederal HolidaysNew Year’s Day — January 1Martin Luther King Jr. Day — Third Monday in JanuaryPresidents’ Day — Third Monday in FebruaryMemorial Day — Last Monday in MayJuneteenth National Independence Day — June 19Independence Day — July 4Labor Day — First Monday in SeptemberColumbus Day — Second Monday in OctoberVeterans Day — November 11Thanksgiving Day — Fourth Thursday in NovemberChristmas Day — December 25Washington, DC HolidaysDC Emancipation Day — April 16Indigenous Peoples’ Day — Second Monday in OctoberWORKING AT MONMother’s Outreach Network is a founder-led organization in an active growth phase. The Chief of Staff works in close, trusted partnership with the Executive Director — absorbing operational complexity, protecting her time and attention, and building the systems that allow MON to scale. The right candidate is energized by this kind of partnership. They bring strong professional judgment, high ethical standards, and the discretion to hold sensitive organizational information with care. They do not need to lead from the front to feel fulfilled. They find deep satisfaction in making a visionary leader more effective — and in knowing that the work they do every day reaches the mothers at the center of MON’s mission.If that is you, we want to hear from you.EQUAL OPPORTUNITY EMPLOYERMother’s Outreach Network is an equal opportunity employer. MON does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, family responsibilities, genetic information, or any other characteristic protected by DC orfederal law.HOW TO APPLYThe preferred application deadline is Monday, August 10, 2026. NRG Consulting Group is supporting this search. Please reach out to [email protected] with any questions.Applications will be considered on a rolling basis. Here is the process for the search, if invited: phone screen interview with NRG Consulting Group, candidate exercise, interview with Founder and Executive Director Melody Webb.