M
Motorcoach Tour Developer & Travel Consultant
mnctransportation.wd503.myworkdayjobs.com/jobs
Southwest Coaches · us
Full-time
1d ago
89%
Strong
Job description
Motorcoach Tour Developer & Travel Consultant Motor Coach Tour Development 1. Research and develop new single-day and multi-day motorcoach tours, including destinations, attractions, entertainment, restaurants, hotels, and unique experiences. 2. Build complete, well-paced, and operationally realistic itineraries, ensuring all logistics—such as routing, timing, rest stops, accessibility, and driver requirements—are considered. 3. Source and negotiate with hotels, attractions, and vendors for group rates and manage supplier contracts. 4. Prepare and maintain all operational tour documents, detailed timing, marketing materials, and backup plans. 5. Oversee tour costing, pricing, and ensure profitability according to company guidelines. 6. Coordinate with internal staff and Tour Directors, providing complete tour information and logistics support. 7. Collect feedback and evaluate completed tours to drive future improvement. Travel Consulting 1. Meet with clients to learn about their travel interests, budgets, and requirements. 2. Research, recommend, and book customized vacations: guided tours, cruises, resorts, independent travel, and group trips—both domestic and international. 3. Prepare proposals, manage all reservations, payments, supplier coordination, and monitor deadlines for clients. 4. Assist clients with travel documentation, insurance, and prepare comprehensive pre-departure packets. 5. Communicate updates, handle schedule changes, and support clients before and during travel. 6. Build long-term relationships to encourage repeat and referral business. General & Collaborative Duties • Stay current on travel trends, destination opportunities, and supplier offerings. • Participate in training, educational events, and promotional activities. • Maintain accurate files (electronic and paper) for all tours and clients. • Communicate professionally and confidentially with clients, suppliers, and teammates, collaborating to support the overall travel operation. • Support sales, marketing, customer events, and other special travel projects as needed. Skills & Qualifications: • Creative, curious, and enthusiastic about travel, with a talent for research and attention to detail. • Highly organized, able to manage multiple projects, tours, and client requests at once. • Excellent verbal and written communication skills; personable and professional in client and partner interactions. • Strong analytical skills for pricing, contract review, and logistical planning. • Competent with computers, email, online research, mapping, office, and reservation software. • Ability to anticipate potential problems, develop solutions, and work independently and as part of a team. • Commitment to delivering high-quality travel experience and exceptional customer service. • Prior experience in travel, tourism, hospitality, event planning, or customer service is helpful but not required; training is provided. Pay starting at $21.00/hour. #SOU Southwest Coaches Average Pay Rate 21 Benefits and Total Rewards We believe in rewarding great people with meaningful benefits that support your health, growth, and long term success. Part Time Team Members Dental insurance Vision insurance Paid training Annual bonus opportunity Career development opportunities This job description outlines the general nature and level of responsibilities associated with this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be required to perform additional job-related duties consistent with business needs. The Company reserves the right to revise, modify, interpret, or apply this job description at its discretion and in accordance with applicable law. This job description does not create a contract of employment with the Company. Employment is at will and may be terminated by either the employee or the Company at any time, subject to applicable law. Minnesota Coaches LLC and its affiliated companies are Equal Opportunity Employers and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.