Network Operation Center Engineer

Job Position Network Operation Center Shift - Data Center Job Responsibilities Monitor Data Center infrastructure, network systems, servers, and services through NOC tools. Respond to system alerts and incidents according to standard operating procedures (SOP). Perform first-level troubleshooting and escalate issues to appropriate technical teams when needed. Record all incidents, actions, and communications in the ticketing system. Perform routine health checks and system validations to ensure optimal operations. Coordinate with vendors, service providers, and engineering teams for issue resolution. Generate shift handover reports and update NOC documentation regularly. Participate in disaster recovery drills and scheduled maintenance activities. Ensure adherence to SLA and data center operational standards (e.g., ISO, ITIL). Maintain a high level of situational awareness and support incident response activities Job Qualifications Bachelor’s degree in Computer Engineering, Information Technology, Telecommunications, or a related field. 1–3 years of experience in NOC operations, data center, or IT infrastructure monitoring (Fresh graduates with strong aptitude may be considered). Basic understanding of networking (TCP/IP, DNS, VPN), servers (Windows/Linux), and monitoring tools (e.g., Zabbix, Nagios, SolarWinds). 2 Good analytical, communication, and problem-solving skills. Ability to work under pressure, follow SOPs, and communicate effectively during incidents. Willingness to work in a 24x7 shift schedule including weekends and holidays.