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Networking Engineering Professional

British Telecommunications PLC

Birmingham · gb 2h ago

Job description

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. Must hold or be eligible to achieve SC-level Security Clearance. About the role Join BT’s Government, Health and Policing team as a Customer Solutions Design Specialist, designing secure, end-to-end network solutions that support critical programmes and help keep the UK safe and secure. You’ll work with customers, Solution Architects, Operations, Security teams and technology partners including Cisco, Juniper, Palo Alto and HPE Aruba to turn complex requirements into effective technical solutions. This is a customer-facing opportunity where you can use your network expertise, influence technical direction and build trusted relationships with customers and senior stakeholders. What you’ll be doing Support the design of secure, scalable and cost-effective network solutions, translating customer and business requirements into clear technical designs. Partner with customers, architects, Operations, Security teams and technology vendors to manage design integration and resolve technical challenges. Support the implementation of network changes, ensuring solutions align with agreed architectural principles, standards and technical strategy. Analyse network and design issues, carrying out root cause analysis and providing technical expertise throughout the solution lifecycle. Improve solutions and ways of working by supporting change impact assessments, maintaining high-quality design documentation and identifying opportunities for continuous improvement. Essential Skills / Experience Network design expertise: Practical experience designing enterprise, service provider or public-sector networks, with strong knowledge of Cisco WAN/LAN, routing and switching technologies. Network change and delivery capability: Experience translating agreed network designs into controlled network changes, with the technical knowledge expected at approximately CCNA level. Customer and stakeholder management: Strong communication skills with the ability to explain technical decisions clearly, influence technical direction and build trusted relationships with customers and senior stakeholders. Desirable Skills / Experience Experience working with networks in secure government or similarly regulated environments. Experience designing or supporting networks that interface with AWS. Knowledge of technologies from vendors such as Juniper, Palo Alto and HPE Aruba. Cisco certification, such as CCNA, would be beneficial where it complements practical networking experience. The ability to meet the security clearance requirements associated with the role. Our Package Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus • 25 days Holiday • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme – 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. Ready to connect for good and help shape the future? Apply now. With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

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