New Zealand: Travel and Visa Supervisor

The Travel Division of the Materials Management Department is seeking an experienced Travel & Visa Supervisor to support missionary, corporate, and ecclesiastical travel across the Pacific Area. Based at the Pacific Area Office in Auckland, this role supervises a team of travel and visa coordinators, ensuring safe, compliant, cost-effective, and customer-focused travel services that support the mission of the Church. This is a permanent full-time position reporting to the Area Travel Manager and will be based at the Pacific Area Office in Auckland. Supervise and support Travel & Visa Coordinators, providing direction, coaching, support, and oversight. Ensuring work is completed accurately, efficiently, and in accordance with established processes Assist with corporate, missionary, and ecclesiastical travel arrangements across the Pacific Area Ensure compliance with visa, passport, government, immigration, and legal requirements for all travellers Provide guidance and expertise on travel bookings, fares, routing options, passports, and visa processes Manage complex and sensitive travel matters, including emergency travel situations, evacuations, and urgent missionary travel needs Train and support employees, mission travel secretaries, vendors, and other stakeholders on travel and visa procedures Coordinate special events, group travel, and visits involving Church leaders and other key travelers Build and maintain effective relationships with Church leaders, travel vendors, government agencies, and internal partners Monitor service, quality, and operational performance to achieve key travel and customer service objectives while ensuring cost-effective travel solutions 8 years of any combination of related experience or progress towards or completion of a university (post secondary) degree or an industry-recognized certification. Former work-related leadership experience. Demonstrates understanding of global systems/tools, vendor contracts, travel processes, etc Ability to communicate and negotiate with travel vendors and executive personnel Must be able to travel as required Ability to make sound business decision Proof of legal right to work in New Zealand A police background check may be required Preferred Demonstrated knowledge of global visa requirements and immigration processes.