Officer - People Services

Key Responsibilities Manage end-to-end onboarding: employee ID and HRIS profile setup, employee files, benefits enrollment (medical, visa, airfare), salary and bank setup, cost center allocation and IT asset requests Assign buddies/mentors, welcome new joiners and deliver induction on AGI and workforce policies Manage offboarding: access cancellation, asset handover, EOS payout and exit coordination Work with Payroll to ensure timely uploads Handle sensitive and confidential joiners and leavers Prepare monthly joiners and leavers reports and monitor turnover Coordinate with the Government Relations team on candidate and employee transactions Standardize onboarding/offboarding processes and support HRIS digitization Maintain SLAs and handle employee queries and complaints professionally Requirements Bachelor’s degree in HR Management, Business Administration or a related field 2-6 years’ experience as an HR Executive, HR Generalist or similar Strong communication, organizational and problem-solving skills Ability to handle confidential information and work with all levels of the business Good understanding of HRIS and system concepts Skills: Onboarding, offboarding, HR operations, HRIS, employee records, benefits enrollment, EOS processing, payroll coordination, MIS reporting, confidentiality, stakeholder management Strategic: N/A Operational: • Lead and drive the activities among the team and by assisting, supporting and helping them achieve and execute deliverable within expected timeframe. • Assign a mentor/buddy to assist the new hire in acclimating to the organization. • Review and analyse monthly (Joiners & Leavers) reporting & dashboard. • Monitor monthly turnover of new joiners and leavers. • Ensure cancellation of access, assets handover and EOS Payout is process within the timelines. • Manage onboarding and offboarding of sensitive and confidential recruits and leavers. • Work closely with the payroll team and ensure timely upload onto payroll system. • Co-ordinate a professional, smooth and timely exit process. • Gathering, creating, tracking and maintaining documentation including project plans and status. • Daunlan and standardinn and ne nnnn O Affhandling. People Management: • To educate, up-skill and support team members to provide comprehensive, informative and engaging service and advice. • Participate in daily huddle with all the team members. • Ensure high engagement of team members during transformation period serve as mentor / coach for onboarding/offboarding W/noky undate and shanks un with the team. • Enentran tenmumarks and netnhlich relationship. Product/Process Improvement: • Contribute to developing and deploying processes and content changes. • To develop two-way approach process to facilitate business needs and requirements. • To optimise and enhance current practice. • Digital transformation of onboarding and offboarding process into HRIS. Education & Certifications: • Preferred Minimum Bachelor's degree in Human Resource Management, Business Administration,. Knowledge & Skill: • Good communication and presentation skills. • Professional and positive approach. • Strong organisational ability. • Ability to solve complex problems efficiently. • Effective complaint management. • Handling stressful issues and interfacing with all levels of the business customers in a courteous and professional manner. • Demonstrate the ability to handle sensitive and confidential information. • High Al af Indanstan dimm af sma - formational -. Experience: • Preferred Minimum 4-6 years of working experience as an HR Executive, HR Generalist, or.