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Order Administrator with German - 6 Months
Emerson Career Site
CLUJ · ro
22h ago
88%
Strong
Job description
If you are an Order Administrator professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Cluj-Napoca, Romania . In this role, you will support the end-to-end order management process, ensuring customer orders are entered accurately, processed efficiently, and delivered on time. You will collaborate with sales offices, factories, and internal partners across Europe to provide excellent customer support and maintain a seamless customer experience while contributing to Emerson’s commitment to innovation, integrity, collaboration, and inclusion. In This Role, Your Responsibilities Will Be: Process and manage customer orders accurately and efficiently through business and ERP systems. Ensure complete and timely entry of multi-business unit orders while supporting trade compliance requirements. Generate order acknowledgements and maintain accurate order documentation. Monitor order progress and coordinate with factories to support on-time and complete delivery. Act as a key point of contact for Sales Offices, providing timely updates on order status, delays, and resolutions. Respond promptly to inquiries related to active orders and customer requirements. Maintain accurate and up-to-date information across ERP, CRM, and other business systems. Manage order-related data and support data quality initiatives. Handle shared mailbox activities, ensuring requests are addressed in a timely and professional manner. Collaborate with internal stakeholders to enhance customer satisfaction and improve operational processes. Who You Are: You build the customer relationships. You convert ideas into actions and produce results with new initiatives. You prepare content for communication that is impactful. For This Role, You Will Need: Experience in order administration, order management, customer service, or a similar administrative environment. Fluent written and verbal communication skills in English, with German language proficiency at a minimum B1 level. Ability to manage multiple priorities while maintaining accuracy and attention to detail. Customer-focused mindset with strong organizational and problem-solving skills. Proficiency in Microsoft Office applications and standard business systems. Ability to work effectively in a collaborative, international environment. Experience working with ERP systems or other order processing platforms. Commitment to delivering high-quality service and building positive relationships with internal and external stakeholders. Preferred Qualifications That Set You Apart: Experience working in a multinational or shared services environment. Familiarity with CRM systems and order management processes. Knowledge of supply chain, logistics, or customer fulfillment activities. Continuous improvement mindset with an interest in optimizing processes and enhancing customer experience. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Languages required
- English fluent Required
- German fluent Required